Description
JOB SUMMARY:
Perform duties in respect to all aspects of Electronic Payments to include ACH, FedNow, RTP, Wires, A2A and Zelle. Ensure adherence to all Payment rules and regulations including Reg E, NACHA, EWS/Zelle, Wires, A2A, Federal Reserve Banks Operating Circular No. 8/FedNow, and The Clearing House/RTP. Coordinate with Digital Banking, Business Solutions and Deposit Operations Departments to improve and maintain processes and claim resolution procedures and ensure compliance with rules and regulations applicable to each service.
Requirements
EDUCATION/TRAINING/EXPERIENCE NECESSARY TO PERFORM SUCCESSFULLY:
· 3 years' experience with Electronic Payments products.
· AFPP or AAP preferred or AFPP Certification within 1st year, AAP within 18 months, APRP within 2 years, dependent on testing availability.
· Proficient on Financial systems and Microsoft programs (Bank applications, Internet, MS Word & Excel).
· Excellent time-management skills.
· Excellent customer service skills.
· Excellent communication skills.
· Attention to detail.
· Proactiveness.
· Punctual.
· Organized.
· Adherence to deadlines.
· Able to work overtime with little notice.
Essential Mental & Physical Requirements
· Ability to travel if required to perform the essential job functions.
· Ability to work under stress and meet deadlines.
· Ability to read and interpret a document if required to perform the essential job functions.
· Prolonged periods of sitting at a desk and working on a computer may be required.
· Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.
