Product Designer ll

ai2io is seeking a Product Designer II to design accessible, polished features and workflows across business tools, engineering applications, Revit add-ins, and AI-enabled products. The role translates user and stakeholder needs into design artifacts, conducts research and usability testing, contributes to a shared Figma design system, and collaborates through implementation while growing toward product-area ownership.

Responsibilities:

• Deliver assigned design tasks mostly independently using established product, design-system, accessibility, and documentation practices
• Translate clarified requirements into user flows, information architecture, wireframes, prototypes, and detailed interface designs in Figma
• Apply existing components, patterns, tokens, and interaction guidance accurately; identify unclear or missing guidance for review
• Prepare design annotations, states, responsive behavior, edge cases, and assets needed for development handoff
• Support stakeholder and user interviews by preparing questions, documenting observations, and synthesizing findings with guidance
• Plan and conduct focused usability sessions using established methods and scripts; document findings and recommend practical design changes
• Use available product feedback, support themes, and workflow context to improve assigned designs
• Distinguish user evidence from personal preference and explain recommendations using the available evidence
• Partner with the Product Owner and Business Analyst to clarify user needs and business outcomes before moving into high-fidelity design
• Collaborate with engineers and the Technical Lead to understand implementation constraints without transferring ownership of user-experience recommendations
• Participate actively in design critiques, refinement, sprint reviews, and implementation reviews; incorporate feedback thoughtfully
• Compare implemented software with approved designs and document material experience, accessibility, or consistency gaps
• Independently own design for complete feature flows from discovery and problem framing through prototype, validation, handoff, implementation review, and iteration
• Select appropriate fidelity and design methods based on uncertainty, delivery stage, user risk, and decision needs
• Handle empty, loading, error, permission, responsive, and uncommon workflow states rather than designing only the ideal path
• Coordinate several related design assignments within the assigned product team and communicate progress, dependencies, and risks
• Propose new components, variants, or patterns when established solutions do not meet validated needs
• Document the use case, behavior, accessibility considerations, responsive behavior, and intended reuse for proposed additions
• Work with the Product Design Lead, who owns design-system approval and governance, to refine and publish accepted patterns
• Identify avoidable design inconsistency and recommend corrections that improve usability and reuse
• Independently conduct focused interviews and usability studies within the authority and access provided for the role
• Synthesize qualitative findings into clear themes, opportunity statements, workflow changes, and product recommendations
• Facilitate design discussions with stakeholders and product-team partners, keeping decisions tied to user needs and business outcomes
• Suggest practical improvements to research, critique, handoff, or validation practices
• Break a larger design initiative into discovery, workflow, prototyping, validation, handoff, and implementation-review tasks with guidance from the Product Design Lead
• Co-own design delivery for a substantial product enhancement or smaller application, coordinating design dependencies and stakeholder checkpoints
• Use prototypes and user evidence to help the team resolve ambiguity before development commitments become difficult to change
• Balance user needs, business goals, technical constraints, and delivery realities while clearly documenting unresolved tradeoffs
• Apply WCAG-informed accessibility practices to interaction, content, navigation, visual hierarchy, keyboard behavior, focus, contrast, and error handling
• Partner with quality specialists and developers to validate implemented behavior, responsive layouts, accessibility, and consistency with approved design intent
• Identify recurring experience problems across related workflows and recommend broader corrections rather than isolated screen changes
• Contribute useful examples, critique feedback, and documentation that improve team design quality
• Own major portions of a product or complex user journey with decreasing guidance, including research planning, stakeholder alignment, interaction design, usability validation, and implementation follow-through
• Support other product teams when priorities require coverage, applying shared system patterns while learning unfamiliar domain workflows quickly
• Present design rationale and user evidence confidently to product-team partners and leadership, adapting detail to the audience
• Mentor Product Designer I contributors informally through critique, pairing, examples, and review
• Demonstrate readiness to fully own design for a product or major product area with decreasing guidance
• Demonstrate independent judgment in ambiguous work, including research approach, information architecture, interaction direction, validation method, and stakeholder facilitation
• Build a record of design-system contribution, effective cross-functional partnership, implementation quality, and measurable improvement to user outcomes
• Demonstrate the ability to coordinate concurrent design work, maintain visibility into design risks and dependencies, and carry design accountability through release
• Completion of Assigned Tasks and Deliverables on Time and on Budget
• Performs Other Related Duties as Assigned

Requirements:

• 3+ years of end-to-end product, user-experience, interaction, or digital-product design experience with shipped software products
• Proficiency in Figma and accepted AI-assisted design tools, with sound judgment about when and how to use them
• Strong capability across user flows, information architecture, wireframing, interaction design, visual design, prototyping, usability testing, implementation review, and iterative improvement
• Experience conducting focused user research and usability testing and translating findings into practical design recommendations
• Strong visual-design fundamentals across layout, hierarchy, typography, color, responsive behavior, interaction states, and data-heavy interfaces
• Working knowledge of WCAG-informed accessibility and inclusive-design practices
• Experience applying and contributing to a design system
• Experience working in Agile software delivery with Product Owners, Business Analysts, engineers, Technical Leads, quality specialists, and stakeholders
• Ability to communicate design rationale, evidence, tradeoffs, and unresolved risks clearly to technical and non-technical audiences
• No production-code requirement; working understanding of component-based web applications, responsive behavior, accessibility, and implementation constraints is expected
• 3+ years of professional product, UX, interaction, or digital-product design experience with shipped software products
• Experience designing enterprise SaaS, internal tools, CRM or workflow applications, engineering software, AI-enabled products, or data-intensive interfaces
• AEC, engineering, construction, BIM, Revit, or another technical-domain background
• Experience with product analytics, surveys, qualitative research, or mixed-method research
• HTML, CSS, Blazor, React, or coded-prototyping familiarity
• Experience contributing reusable components or patterns to a mature design system
• Bachelor's degree in Product Design, User Experience Design, Human-Computer Interaction, Interaction Design, Graphic Design, Digital Media, Psychology, Information Science, or equivalent practical experience preferred