Solutions Engineer

TwelveLabs is hiring a Solutions Engineer to help prospects discover and validate the potential of its video AI platform. The role partners with Account Executives to qualify opportunities, design and execute proof-of-concepts, demonstrate business value, and provide technical leadership throughout the sales process.

Responsibilities:

• Partner with Account Executives to drive technical discovery, understand prospect challenges, and articulate how TwelveLabs' video understanding solve their business problems
• Design and execute compelling proof-of-concepts that demonstrate measurable business value and technical feasibility, helping prospects envision the art of the possible
• Deliver technical presentations, product demonstrations, and workshops to diverse audiences from developers to C-suite executives, showcasing the capabilities of our platform
• Serve as the technical voice in sales cycles, addressing questions around architecture, security, compliance, integration patterns, and scalability
• Gather technical requirements and competitive intelligence from prospects to inform Sales strategy and represent market needs to Product and Engineering teams
• Create reusable demo applications, solution architectures, and technical collateral that accelerate the sales process and showcase best practices

Requirements:

• Have 5+ years of experience in a technical, customer-facing role such as Sales Engineer, Solutions Engineer, or Solutions Architect with a focus on pre-sales activities
• Demonstrate a strong understanding of and experience working with LLMs, multimodal AI, REST APIs, Python, JavaScript, and modern application development, with a deep understanding of video workflows and video workloads
• Have experience designing and executing proof-of-concepts that effectively demonstrate ROI and technical feasibility to accelerate sales cycles
• Are an exceptional communicator and presenter who can compellingly articulate technical value to business stakeholders and build credibility with technical audiences
• Operate with high horsepower, manage multiple opportunities simultaneously, and thrive in a fast-paced sales environment with evolving priorities
• Bring a collaborative, competitive attitude with natural curiosity about customer challenges and eagerness to win deals alongside Sales teams
• If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others