Clinical Engagement Project Manager

Equity Staffing Group is seeking a Clinical Engagement Project Manager to improve clinical and pharmacy workflows and support program performance. The role coordinates cross-functional projects, monitors performance and quality, and supports clinical programs and member outreach.

Responsibilities:

• Lead and coordinate projects, operational initiatives, and process improvements
• Partner with cross-functional teams to support project timelines, deliverables, and business objectives
• Monitor performance metrics, dashboards, and reports to identify trends and improvement opportunities
• Coordinate project intake, prioritization, stakeholder communications, issue resolution, and User Acceptance Testing (UAT)
• Support clinical programs including Medication Therapy Management (MTM), medication adherence, diabetes, polypharmacy, RDUR, Fraud, Waste & Abuse (FWA), and STARS
• Assist with member outreach, pharmacist consultations, provider communications, documentation, and workflow management
• Maintain quality, productivity, schedule adherence, and compliance standards, including HIPAA requirements

Requirements:

• Bachelor's degree or equivalent work experience
• 3+ years of experience in healthcare operations, pharmacy operations, PBM operations, project management, or a related field
• Experience managing projects, process improvements, or cross-functional initiatives
• Strong analytical, organizational, and communication skills
• Experience developing reports, dashboards, and presentations
• Proficiency in Microsoft Excel, PowerPoint, Word, Outlook, and Teams
• Ability to manage multiple priorities and deadlines