Customer Development Manager

Link Snacks is hiring a Customer Development Manager to grow sales and profitability across identified retail customers. The role develops strategic customer and category plans, builds customer and broker relationships, analyzes performance, and coordinates with internal teams to achieve growth goals.

Responsibilities:

• Achieve top and bottom-line sales and profit goals
• Build strong customer relationships
• Develop solid DSMP (Distribution, Shelving, Merchandising, Pricing) plans that drive category growth
• Understand customer strategy and align to annual business plans that meet growth expectations
• Develop 1–3-year strategic customer plans by segment
• Provide transparent and timely communication to internal team members and customers/brokers
• Develop plans for channel-specific business opportunities focused on expanding Jack Link’s in-store presence
• Responsible for analyzing customer data and developing an action plan to achieve sales goals
• Collaborate with cross-functional teams (Product Management, Trade Marketing, Research & Development) in creating both short and long-term category and channel strategies
• Create and present information in a compelling and persuasive manner
• Effectively wire relationships throughout customer organizations and at various levels internally at Jack Link’s including Executive Management, Operations, Supply Planning, and Marketing
• Manage deduction and AR issues on all applicable accounts
• Responsible for building, training and leading broker network where applicable
• Perform other duties as assigned

Requirements:

• Bachelor's degree or equivalent experience
• 5+ years of CPG experience within the industry
• 3+ years of direct sales experience
• Strong communication and presentation skills
• Ability to influence
• Solid Excel skills
• Ability to keep up in a fast paced, dynamic environment
• HEB specific experience preferred