Market Research Manager or Senior Manager- For Future Consideration

National Research Group (NRG) is hiring for future Research Manager or Senior Manager opportunities across its client services teams. The role leads qualitative and quantitative research projects from proposal through reporting, turning findings into actionable client recommendations and managing project execution and client relationships.

Responsibilities:

• Manage all phases of quantitative and qualitative research projects, including research design, questionnaire and discussion guide development, data analysis and storytelling
• Projects will include audience, landscape, and brand studies, with methods such as concept and creative testing, messaging/positioning evaluation, market sizing, and segmentation
• Translate research data into clear, actionable insights and recommendations through visual, creative and story-driven reports
• Partner with internal and external operations teams (programming, fieldwork, facilities, moderators, data processing) to drive projects forward on stringent timelines
• Assist with proposal writing through researching relevant industry trends and topics
• Build relationships through effectively managing day to day client interaction and helping solve client issues and concerns
• Troubleshoot any issues that arise in an efficient and effective manner
• Help provide direction to analysts on the team, giving meaningful feedback on all aspects of a project and training analysts across methodologies
• Drive successful project execution, collaborating with senior team members and providing input and oversight to junior team members on quality control processes at each step of the research lifecycle, from checking survey programming logic, questionnaire proofing, number checking and proofing reports and presentations for accuracy

Requirements:

• 3+ years' experience working in consumer insights, consumer research or in an analyst/strategy role at an entertainment/media/technology company
• Experience with and flexibility to work on both qualitative and quantitative projects
• Excellent at working with data to identify trends and insights, including both structured (i.e. data and hard numbers) and unstructured (i.e. interviews and qualitative) data
• Experience visualizing data with tools such as Excel, PowerPoint, Google Docs and Slides
• Strong writing skills where you can craft a story around data insights and clearly communicate key points in a succinct manner
• You have great verbal communication skills as well and are comfortable with presenting to groups and sharing your point of view
• You love nurturing and building relationships and can confidently provide strategic guidance to your clients
• You are a natural problem solver. When something doesn't go as planned, your first instinct is to look for a solution, rather than viewing it as a roadblock
• You're always on the lookout for new ways to accomplish tasks and have the ability to address issues using creative and collaborative tactics
• Internally-motivated who continuously strives to get things done well, regardless of challenges encountered
• Successfully manages time and multiple competing priorities to ensure deadlines are always met
• Staying organized is a must for managing projects!
• Errors don't get past you and you are always focused on ensuring high levels of quality control and reporting
• Team player who is able to work collaboratively and harmoniously within a team and across teams
• Ideally looking for a B.A./B.S. degree in areas such as Social Sciences, Business, Marketing, Market Research, Statistics, Economics or a related field
• Experience with the following data analysis techniques would be awesome: statistical significance testing, correlation analysis, multivariate analysis techniques (such as cluster/segmentation analysis) and conjoint and discrete choice analysis
• Experience with statistical packages, like SPSS or Q, are a plus