AKIRA Head Cashier (Full-Time)
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.
AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.
Position: Head Cashier
Job Overview:
As a Head Cashier at AKIRA, you're more than just a point-of-sale expert-you're the final touch in delivering an unforgettable shopping experience. You'll wear many hats, supervising and setting the tone of the cashier and tasker team, supporting our sales team, managing fitting rooms, organizing the floor, and ensuring customers leave with a smile. Your attention to detail, speed, and service mindset will help drive sales and maintain a seamless in-store environment.
Key Responsibilities
Sales Floor & Operational Support
Maintain cleanliness and organization throughout the store
Keep fitting rooms tidy and available for customers
Process and return merchandise from try-on sessions back to the floor
Assist with putting out new inventory and replenishments
Support stylists by pulling product and helping manage customer needs
Complete operational tasks as assigned by store leadership
Ensure all assigned duties are finished before clocking out
Maintain the cashwrap and accessory area
Keep a well-organized and stocked area, as well as order supplies in a timely manner
Participate in markdowns and operations checklists
Cash Register Duties
Deliver fast, friendly, and accurate checkout experiences
Collect customer information for AKIRA's loyalty program (name, phone, birthday)
Suggest last-minute add-ons to maximize sales at checkout
Operate the register in accordance with all company policies and procedures
Follow all payment, pricing, discount, and return protocols
Address customer questions, feedback, or concerns professionally
Maintain a clean, organized, and fully stocked register station
Set an excellent example, deliver feedback, and offer motivation to team members
Handle escalated customer needs, including online orders, exchanges, and item look-ups
Maintain damages and no tags
Participate in training and interviews for the cashier tasker team
What We're Looking For
Excellent cash-handling skills and attention to detail
Friendly and service-focused with strong interpersonal skills
Honest, dependable, and team-oriented
Flexible availability, including weekends and holidays
Ability to multitask and thrive in a fast-paced environment
Capable of lifting and organizing merchandise and shipments
Conflict resolution skills
High energy and polished presentation
Ability to deliver feedback and support to team members
Physical Requirements:
Move product, supplies, and/or boxes repetitively; ability to push, pull, and lift a maximum of 50 lbs. based on the needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Benefits and Perks:
AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We’re committed to internal growth, providing meaningful development and career advancement opportunities.
Job Type: Full-Time
We are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.
We may utilize AI-assisted and automated tools as part of the recruiting and hiring process. All employment decisions are made in compliance with applicable laws and without discrimination.
