Job Title: QE Engagement Lead / Test Manager
Location: Manhattan Beach, CA(5 Days Onsite)
Duration: Long-Term Contract
Experience level:12+
Job Description:
Lead end-to-end QE service delivery across Retail, Finance, Supply Chain, Digital/OMS/CRM, Salesforce, and Platform Automation.
Own delivery governance, stakeholder communication, risk management, escalations, and service performance.
Define and manage test strategies covering functional, automation, mobile, POS, omnichannel, and Salesforce platform testing.
Oversee Salesforce CRM testing, integrations, business workflows, and release validation.
Manage transition planning, knowledge transfer, resource allocation, and team readiness.
Lead release readiness reviews, go/no-go recommendations, and peak-season support.
Monitor SLAs, KPIs, test metrics, automation progress, and continuous improvement initiatives.
Coordinate AI use case implementation with the Skechers team, ensuring alignment with SkechAI and security policies.
Prepare weekly status reports, monthly service reviews, and quarterly business reviews.
Manage RAID logs, change requests, staffing continuity, and corrective action plans.
Required Skills:
Strong experience in QE leadership, test management, and service delivery.
Experience with Salesforce platform testing, CRM workflows, and integrations.
Knowledge of test automation, functional testing, release management, and omnichannel testing.
Strong stakeholder management, governance, risk management, and reporting skills
