IT Analyst - ITAM

Job#: 3057268

Job Description:
IT Analyst - ITAM

Location: Pensacola, Florida (On-site)

Role Overview

The IT Asset Management (ITAM) Analyst ensures the precise tracking, lifecycle management, and security of organization-wide technology assets. This position involves managing product receipts, conducting detailed asset scanning, maintaining inventory integrity across onsite and offsite warehouses, and overseeing secure disposal procedures. The successful candidate will leverage technical expertise within ServiceNow and Microsoft 365 to optimize logistics, update databases, and deliver reliable asset management services.

Key Responsibilities

• Confirm receipt of IT products and assets, ensuring accurate identification, tracking, and purchase order closure.
• Scan and update incoming IT equipment within the IT Asset Management system, documenting serial numbers, model numbers, manufacturers, and asset tags.
• Manage onsite and offsite warehouse inventory, accounting for space requirements, distribution speed, and security needs.
• Perform monthly and quarterly physical inventory counts to maintain database integrity and advise stakeholders on results.
• Coordinate worldwide delivery services, selecting cost-effective shipping options to ensure on-time delivery and receipt traceability.
• Assist in the secure disposal and recycling of obsolete equipment, removing data-storing components and batteries in compliance with established standards.
• Facilitate onsite shredding of data-storing hardware and maintain meticulous destruction records.
• Liaise with external technology recycling and buyback vendors to process surplus materials.
• Utilize ServiceNow to log time, track inventory, update asset status, and resolve ticketing tasks.
• Maintain logistics equipment, including vans, carts, and manual or electric pallet jacks.

Required Qualifications

Education: High school diploma or equivalent required; vocational training or relevant certifications in logistics or technology are preferred.

Experience: Practical experience in warehouse operations, logistics management, or IT asset tracking.

Technical Skills: Proficiency in Microsoft 365 applications, with advanced capabilities in Microsoft Excel. Direct experience using ServiceNow to track inventory, update databases, and build functional dashboards.

Preferred Qualifications

• Hands-on experience with Hardware Asset Management (HAM) Professional.
• Strong familiarity with National Institute of Standards and Technology (NIST) compliance guidelines for media sanitization.
• Demonstrated ability to adapt quickly to changing logistical processes and system updates.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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