Senior Product Manager

Brightline provides pediatric behavioral health care to families. The Senior Product Manager owns product direction and delivery for clinical operations, internal tools, and partner integrations, improving workflows and systems while measuring outcomes and driving adoption.

Responsibilities:

• Own product direction and delivery for your area, starting with clinical operations, internal tools, and partner integrations
• Spend time with clinicians, care teams, members, and operations staff to understand problems before deciding what to build
• Set priorities and a clear roadmap, making tradeoffs based on member needs, clinical quality, business value, effort, and risk
• Evaluate build versus buy options, vendors, and integrations, and work with partners through launch and ongoing improvement
• Improve workflows and tools that help teams serve more families without adding unnecessary work or cost
• Find practical uses for AI, automation, and data, with attention to reliability, privacy, and clinical safety
• Work with Engineering, Design, Clinical, Operations, Growth, and Data to deliver products and drive adoption
• Communicate decisions and risks clearly and keep partner teams aligned
• Define a small set of measures for your area, such as clinician capacity, cost to serve, conversion, engagement, reliability, or member experience, and own the results
• Use research, analytics, and feedback to learn what is working and change course when needed

Requirements:

• 5+ years of product management experience, preferably in healthcare or health technology
• Track record of owning a product area and its outcomes from problem definition through launch, adoption, and measurement
• Hands-on experience with internal tools, operational workflows, or partner and vendor integrations
• Strong product discovery skills and sound judgment about what to build, what not to build, and why
• Ability to connect product decisions to business outcomes, including growth, clinician productivity, cost, and member experience
• Comfort working with data, product analytics, and experimentation
• Practical experience using AI or automation to improve a product or workflow
• Clear communication, good follow-through, and comfort working in a growing company where priorities can change
• SQL experience is a plus
• experience across both internal tools and third-party integrations is preferred
• experience across both internal tools and third-party integrations