Business Analyst, Client Implementations (Jopari)

Office Ally is seeking a Business Analyst to lead payment technology implementations, with a focus on EDI integrations, mapping, and X12 compliance. The role bridges business stakeholders and technical teams to deliver, test, and support payment solutions.

Responsibilities:

• Implementations: Lead and manage the implementation of payment technology solutions using EDI standards, ensuring accurate setup, configuration, and testing
• Requirements Gathering: Collaborate with business users, vendors, and technical teams to gather, document, and translate business requirements into EDI mapping and transaction sets (e.g., 837, 835, 275, and others)
• Mapping and Documentation: Develop detailed documentation, including business requirements, functional specifications, and EDI mapping guidelines, to support payment integration processes
• Business Process Analysis: Evaluate current payment workflows and identify areas where our products can improve efficiency, accuracy, and compliance for customers
• Solution Design: Partner with solution architects, development teams, and vendors to design and implement payment processing solutions based on EDI protocols and business needs
• Testing and Validation: Oversee the creation and execution of test plans to validate EDI implementations, ensuring successful data transmission and alignment with payment processing requirements
• Stakeholder Collaboration: Function as the key point of contact between technical teams, business stakeholders, and external clients to ensure the successful implementation of payment technology projects
• Compliance & Risk Management: Ensure that all EDI transactions adhere to industry standards, regulations, and best practices
• Support & Troubleshooting: Provide ongoing support and troubleshooting for EDI payment systems, resolving issues related to transaction failures, incorrect mappings, or discrepancies in payment processing

Requirements:

• 3+ years of experience as a Business Analyst, within medical billing, clearinghouse, or bill review industries
• In-depth knowledge and experience with EDI X12 standards and transaction sets (e.g., 837, 835, 275, and others)
• Understanding of mapping, testing, and validating EDI transactions related to medical claims billing and payment processing
• Initiative-taking with a passion for payment technology and EDI advancements
• Strong understanding of payment systems, payment gateways, and transaction processing
• Familiarity with payment industry standards and regulations (e.g., PCI DSS, NACHA)
• Proficient in MS Office suite, JIRA, Confluence, SQL, and SalesForce
• Experience in writing and executing SQL queries
• Strong written and verbal communication skills, including technical writing
• Strong analytical and problem-solving abilities
• Exceptional customer service skills
• Ability to work independently with minimal supervision
• Experience interfacing with diverse internal and external stakeholders
• Background in Property and Casualty, Healthcare, medical billing/remittance, and payment processing
• Strategic and innovative thinking abilities
• Familiarity with Agile, SCRUM, or SDLC methodologies
• CBAP (Certified Business Analysis Professional) or equivalent