Product Designer

Wave Mobile Money is expanding its product design team to improve financial-service features across its Android and iOS apps. The Product Designer will work with product managers, researchers, engineers, and data analysts to design, prototype, test, and refine inclusive mobile experiences.

Responsibilities:

• Work closely with product managers, user researchers, engineers, and data analysts from the start to end of a feature
• Create high quality designs, interactions, and prototypes to explore ideas in service of the best solution for the project (Wave uses Figma)
• Craft user research plans and work directly with our user researchers to identify problems and validate solutions in user testing
• Contribute to Wave’s design system and component library
• Talk to customers and find solutions to their problems by thinking critically from their perspective
• Communicate the reasoning behind your product decisions in review sessions and in conversation with PMs
• Prototype visual and UX concepts and iterate towards the right solution (Wave uses Claude for mobile prototyping with Android apks)

Requirements:

• Experience with low and high-fidelity design & prototyping with LLMs on Android mobile apps
• Fluency in English
• At least 6 years of end-to-end in-house experience, with a consumer focus on product design with mobile apps
• Excellent visual and interaction design skills, with an eye at removing friction from flows
• Attention to detail and high level of visual craft
• Strong illustration and animation skills. We use After Effects and Lottie at Wave but anything that can be converted to a Lottie file works
• Ability to deliver high-quality designs with speed and polish
• Bias towards action. Identify UX improvements without waiting for the perfect conditions
• Excellent communication and collaboration skills
• Ability to think through complex interaction design as well as thinking about tradeoffs of each solution
• Curiosity for understanding and unpacking customer behaviors and needs
• Experience balancing business goals, customer needs, and technical tradeoffs, while explaining your point of view to the team
• Are detail-oriented and able to balance multiple projects
• Can iterate separate concepts quickly to user test design bets. The ability to move fast and update designs based on customer feedback is an important quality we're looking for
• Think carefully about in-the-weeds details and their role within the design system
• Feel comfortable anticipating and designing for edge cases
• Can speak, read, and write in French
• French language skills are a plus
• Can speak, read, and write in French. This is nice to have but not a strong requirement - we have large markets in West Africa where French will come in handy