Senior Product Manager Job Details | The Descartes

Descartes Systems Group is hiring a Senior Product Manager for SellerCloud. The role owns and advances order management capabilities, setting product strategy, delivering measurable business outcomes, and improving connected workflows across order management, inventory, warehouse, and shipping systems. It also advances cross-product integrations and partnerships and mentors junior Product Managers.

Responsibilities:

• Own and advance SellerCloud's order management capabilities by solving high-value customer problems, delivering measurable business outcomes, and creating more connected workflows across order management, inventory, warehouse and shipping systems. You will also identify opportunities across the Descartes portfolio and strengthen the product team's capabilities
• Define and execute a focused, customer-driven strategy and roadmap aligned with business priorities
• Drive initiatives that improve revenue, retention, margins or operational efficiency
• Validate customer problems and prioritize opportunities based on evidence and measurable value
• Partner with engineering to deliver complete, reliable solutions across complex workflows and integrations
• Advance integrations and partnerships across Descartes to improve the end-to-end customer experience
• Contribute to pricing, packaging, positioning and expansion opportunities
• Align stakeholders through transparent communication and coach junior Product Managers to strengthen product discipline

Requirements:

• Strong B2B SaaS product management experience
• Deep order management expertise, including order capture, routing, allocation, fulfilment, modifications, cancellations, returns, exceptions and integrations with IMS, WMS and shipping systems
• Proven ability to turn customer insights into product strategies and measurable business outcomes
• Experience managing complex technical products, cross-platform integrations and engineering dependencies
• Strong discovery, prioritization, stakeholder management and commercial judgment
• Ability to navigate ambiguity, influence cross-functional teams, own outcomes and mentor other Product Managers
• Able to quickly understand complex systems, connect ideas, and make sound judgments
• Actively seeks to understand customer problems, emerging technologies, and better ways of working
• Open to feedback, willing to adapt, and continuously improving through learning
• legally authorized to work in the United States or Canada
• ideally in e-commerce, order management or supply chain technology