Employee Relations/Labor Relations Business Partner, Senior

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. 

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: HR Business Partners
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Location: Hybrid

Purpose of this position: Actively partner with organizational business unit leaders to align organizational human resources strategies that will support the business needs and ultimately drive the best care and experience for patients and their families. Provide Human Resources (HR) services including employee and labor relations, performance management, employee engagement, conflict resolution, HR policy guidance and interpretation, business unit restructure, and workforce planning.

RESPONSIBILITIES

• Partner with business unit leaders to improve organizational effectiveness by diagnosing issues in the workplace and identifying appropriate strategies to resolve problems, improve team performance and effectiveness, and development of people strategies that support the business needs
• Serve as a resource/consultant to leaders and employees including employee development, employee relations, labor relations, diversity and inclusion, policy and procedure interpretation, performance evaluation, workforce development, recruitment and selection, succession planning and collaborates with other department team members to guide training and development, compensation, and benefits
• Provide day to day performance management guidance to business unit leaders (coaching, counseling, career development, corrective action)
• Manage and resolve complex employee relations issues by conducting effective, thorough, and objective investigations
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required
• Successfully prioritize and resolve HR related issues to ensure consistent internal and external customer satisfaction
• With other internal People and Culture (HR) team, consult on compensation and benefit programs, external market compensation surveys, and internal equity comparison studies. Ensure that programs are administered on a fair and equitable basis
• Analyze trends and metrics in partnership with other internal People and Culture (HR) team to develop solutions, programs and policies
• Provide guidance and interpretation of the collective bargaining agreements and grievance procedures for all labor unions, services on areas of negotiations, contract administration, and grievance management
• Represents management on labor relations negotiating teams and participates in negotiations and the development of bargaining strategy including research, salary and benefit analysis
• Provides subject matter expertise to functional and technical team members in the development of information system programs supporting existing and new contract language
• Facilitate and scheduling of pre-discipline hearing, reconciliation, meet and confer and grievance meetings for non-union and union employees
• Conduct research and assists with employee/labor projects and creating processes for standard work
• Maintain an effective level of business literacy about the business unit’s financial position, strategic plans, and culture

QUALIFICATIONS

Minimum Qualifications:

• Baccalaureate degree in Human Resources, Business Administration, Industrial Relations, or related field
• 5 years progressive HR generalist/management experience in multiple HR disciplines including employee/labor relations

-OR-

• An approved equivalent combination of education and experience

Preferred Qualifications:

• Master’s degree in relevant field
• PHR or SPHR Certification
• Healthcare experience
• Experience with labor relations
• Experience with PeopleSoft HR system

Knowledge/ Skills/ Abilities:

• Knowledge of employment and labor law – federal and state statutes and regulations
• Adept at problem solving and conflict resolution
• Skilled in workplace assessment, investigation and intervention
• Skilled in coaching and negotiation
• Ability to manage multiple conflicting priorities
• Flexible and available to interact with employees at all levels
• Ability to work in complex organizations (matrix, multi-cultural)
• Ability to build credibility, influence and negotiate at highest levels
• Strong communication, interpersonal and collaboration skills in order to influence direction and impact decisions
• Demonstrated knowledge and experience in Labor Relations
• Self-directed and motivated
• Ability to work well under pressure and flexible in adapting and responding to changing situations
• Skilled in business acumen
• Adaptable to changing priorities, tasks, and work schedules to meet customer service standards
• Effective use of all Windows-based applications such as Word, Excel, and Power Point

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. 

Please Note:  Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
• For a complete list of our benefits, please visit our career site on why you should work for us.