Lead Software Support Engineer/Salesforce BA (ONLY W2)

Role- Lead Software Support Engineer/SFDC BA

Location- Remote

Rate- $80

Job Summary

• Intermediate Salesforce knowledge
• Admin certified preferred
• Typically 5+ years of hands-on experience as a Salesforce Administrator or in a closely related CRM leadership role.
• Typically 3+ years of hands-on experience as a Salesforce Administrator or in a closely related CRM leadership role.
• Understanding of user/license management, RBAC (Role-Based Access Control), security management, and SDLC in Agile/Scrum environments.
• Exceptional stakeholder communication, project management, and problem-solving skills.
• Experience implementing Salesforce configuration changes, including (but not limited to): automation, fields, page layouts, record types, custom settings, dashboards, and reports