Microsoft Dynamics 365 Contact Center Architect, Onsite - 71371

Microsoft Dynamics 365 Contact Center Architect, Onsite

We have an immediate need for an experienced Microsoft Dynamics 365 Contact Center Architect/Admin with strong expertise in Microsoft Dynamics 365 Contact Center, IVR configuration, call routing, and contact center solution architecture to design, configure, and manage scalable customer engagement solutions.

This is an onsite position is based in Doral, FL, for a candidate with deep experience in Microsoft Dynamics 365 Contact Center, IVR Design and Configuration, Queue Management, Unified Routing, Call Routing, SLA Management, SIP Concepts, Conversational Bots, Contact Center Administration, and Solution Governance.

For immediate consideration, please contact:
Chandra Sekhar
PRIMUS Global Services
Desk Ext. 403
Direct
Email: