Sr Lead Software Support Engineer/Sr. SFDC ADmin (ONLY W2)

Role- Sr Lead Software Support Engineer/Sr. SFDC ADmin (ONLY W2)

Location- Remote

• • • Advanced Salesforce knowledge and skills
    • Admin certified required
    • Experience Cloud preferred
    • Participate in the design, evaluation, and selection of engineering solutions
    • Establish the current and future use of the practice, metrics, and methodologies to determine current and future solutions.
    • Architect complex declarative solutions using Salesforce Flows, process builders, and custom objects to eliminate manual tasks
    • Implement data management strategies, monitor system health, and ensure compliance with data privacy regulations.
    • Typically 5+ years of hands-on experience as a Salesforce Administrator or in a closely related CRM leadership role.
    • Deep understanding of user/license management, RBAC (Role-Based Access Control), security management, and SDLC in Agile/Scrum environments.
    • Exceptional stakeholder communication, project management, and problem-solving skills.
      • • Experience implementing Salesforce configuration changes, including (but not limited to): automation, fields, page layouts, record types, custom settings, dashboards, and reports