CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.

we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.

We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.

If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Roles/Responsibilities:

Curriculum Design & Development: Design and develop comprehensive instructional materials, including interactive e-learning modules, job aids, lesson plans, and facilitator guides for instructor-led, virtual, and self-paced delivery formats.
Instructional Strategy & Multimedia Integration: Apply evidence-based instructional design frameworks (e.g., ADDIE, SAM) and leverage modern authoring tools to build interactive, media-rich learning assets that drive learner engagement and retention.
Subject Matter Expert (SME) Collaboration: Partner effectively with internal SMEs, project leads, and stakeholders to translate operational procedures, technical frameworks, and leadership standards into clear, accessible learning objectives.
Learning Technology Utilization: Build, publish, and maintain interactive modules using industry standard authoring suites, specifically Articulate 360, Microsoft Office, and Adobe Creative Cloud applications, ensuring seamless LMS and cloud integration.
Needs Analysis & Assessment: Conduct learning needs analyses and design knowledge checks, quizzes, and practical evaluations to measure training effectiveness and behavior change.
Brand & Style Alignment: Ensure all training content, visual assets, and instructional documentation align with FDOT and Turnpike Enterprise branding guidelines and maintain a cohesive, professional aesthetic.
Cloud & Asset Management: Organize, maintain, and version-control training source files, media libraries, and course packages within secure cloud storage environments.
Quality Assurance & Prototyping: Develop course storyboard and prototypes, gather user feedback during pilot testing, and optimize the learning experience.
Project Management & Stakeholder Communication: Manage instructional design projects from conception to deployment, adhering to project timelines and providing transparent status updates to leadership.
Continuous Improvement: Research and integrate emerging trends in talent development, instructional technology, and adult learning theory to future-proof enterprise training offerings.

Mandatory Skills:

Education: Bachelor 's Degree in Instructional Technology, Computer Science, Information Systems, Education or other related field. Or equivalent work experience.
Experience: A minimum of 3 years of Training (including course development and delivery) experience.
Advanced Knowledge of instructional design theories, adult learning principles, and curriculum development methodologies.
Demonstrated Expertise in rapid e-learning authoring tools such as but not limited to: Articulate 360, Microsoft Office, and Adobe Creative Cloud.
Strong Understanding of user experience (UX) principles as applied to digital learning interfaces and virtual delivery platforms.
Skilled in Collaboration and consulting with Subject Matter Experts to translate technical or operational content into engaging educational narratives.
Proficiency in Microsoft Office products for documentation and presentation development.
Strong Organizational Skills with the ability to manage multiple course development projects simultaneously, prioritize effectively, and meet firm deadlines.
Excellent Written and Verbal Communication Skills, with an emphasis on clarity, instructional copywriting, and tailoring messaging to diverse audiences.
Ability to Work Independently and as an active, constructive contributor within a collaborative performance development team

Technical Trainer - Enterprise Instructional Designer

Key skills

About this role