Senior Client Solutions Manager, - Influencer Marketing (Remote - US, EST hours)

Kyra is hiring a Senior Client Solutions Manager to own and grow a portfolio of brand accounts across CPG, beauty, and sports. The role leads client relationships, campaign delivery, performance strategy, revenue retention and expansion, and operational improvements across teams.

Responsibilities:

• Keep your clients, grow them and run delivery cleanly
• Keep the team aligned and efficient through better systems and technology
• Be the connective tissue between Sales, Strategy, Campaigns, Paid and Product
• When something drifts (performance, scope, relationship or margin), spot it early and fix it. No surprises. No scrambling. Steady, commercial ownership
• Own client relationships across launches, seasonal campaigns and always-on programmes. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve
• Turn data into clear, actionable plans. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means for the client
• Manage timelines, scopes, budgets and execution across seeding, paid and integrated campaigns. Keep work on-brand, on-time and within margin
• Plan renewals early. Spot upsell opportunities. Drive Net Revenue Retention. Talk about account growth with real numbers
• Forecast performance. Optimise mid-campaign. Carry learnings into the next programme. Reporting should drive decisions, not recap them
• Keep tracking clean. Watch team capacity. Fix what’s inefficient. Make sure client feedback never gets lost

Requirements:

• 4 to 6+ years in influencer or creator marketing
• Strong hands-on campaign experience, with real fluency in Meta and TikTok
• A clear track record of account growth and retention. Bring numbers
• Experience measured against revenue, retention or NRR targets
• Leadership experience: running 1:1s, managing workload, supporting team performance
• AI-native: you use AI tools every day for faster execution, better insight and smarter workflows
• You're commercially sharp, operationally reliable and comfortable talking about the revenue impact of the accounts you've run
• Curious
• Commercially aware
• Direct
• Adaptable
• Strong at building trust
• Open to feedback
• You don't avoid hard conversations
• You don't wait for issues to escalate
• You don't need constant direction
• Experience in CPG, beauty or sports (brand, retailer or agency side) is a strong plus
• Even better if you've worked across more than one of them