Software Engineer II

Jorie AI is seeking a Software Engineer II to build and own intelligent automation for healthcare Revenue Cycle Management. The role develops automation and integrations across EHR systems, payer portals, clearinghouses, and internal services, while supporting production workflows and mentoring junior engineers.

Responsibilities:

• Automation Development: Design, build, and maintain automation for RCM processes using Python, Selenium, and OpenCV, with limited supervision
• Feature Ownership: Take features from requirements through design, implementation, testing, and production release
• Computer Vision and OCR: Build reliable screen and document recognition with OpenCV and OCR, including handling popups, timing issues, and layout changes
• Production Support: Own the health of the automations you build. Find the root cause of failures from logs, screenshots, and database records, and fix them so they don't come back
• Data and SQL: Write and tune SQL for task queues, reporting, and analysis of throughput and exceptions
• Services and APIs: Build and maintain internal APIs, services, and integrations with payers, clearinghouses, and EHR systems
• Requirements and Estimation: Work with SMEs and operations to break manual workflows into steps that can be automated, flag edge cases early, and estimate the effort
• Code Quality: Write tests, review code, and keep automations maintainable
• Compliance and Security: Maintain secure credential handling, logging, and audit trails in line with HIPAA and HITRUST requirements
• Documentation: Create and maintain technical documentation for the workflows you own
• Cloud Services: Build on Azure services (e.g., Azure Functions, Azure Storage, Key Vault) to support scalable automation
• Mentorship: Support Software Engineer I teammates through code review, pairing, and technical guidance

Requirements:

• Minimum of 3 years of professional software development experience
• Strong proficiency in Python, including maintainable, tested production code
• Hands-on experience with Selenium, Playwright, or another browser automation tool
• Proficiency with SQL and relational databases
• Experience building or integrating with REST APIs
• Experience debugging and supporting software in production
• Proficiency with Git, including branching and code review
• Working knowledge of healthcare RCM workflows (e.g., eligibility, authorizations, claims, denials), or of a similarly complex business domain
• Clear written and verbal communication with both technical and non-technical teammates
• Must be legally authorized to work in the USA
• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience)
• Web development experience with FastAPI, Flask, Django, or similar frameworks
• Production experience with OpenCV, OCR, or image processing
• Experience automating healthcare revenue cycle workflows
• Familiarity with healthcare data standards (X12 EDI 270/271, HL7) or EHR systems
• Experience with Microsoft Azure (e.g., Azure Functions, Key Vault, App Services) or another cloud platform
• Experience with Docker and CI/CD pipelines
• PowerShell scripting and Windows environment experience
• Experience with background jobs, task queues, or concurrent processing
• Automated testing experience (e.g., pytest), including mocking external systems
• Experience applying AI/ML or LLM tools to production problems
• Experience with logging, alerting, and observability tools (e.g., Grafana)