Customer Service Representative (Remote)

Packard Culligan Water is hiring a Customer Service Representative to support customers and office operations for its water purification business. The role includes phone and text customer service, billing and sales support, and helping improve operational efficiencies.

Responsibilities:

• Customer service - phone and texting
• Contact customers regarding balances
• Billing support
• Sales support
• Improving operational efficiencies
• Special Projects as they arise

Requirements:

• Excellent communication skills
• Ability to quickly learn, with strong problem-solving skills
• PC proficiency & ability to learn new computer systems
• Attention to detail
• A basic understanding of Excel, including pivot tables and basic formulas