Role: Genesys platform tester
Location: Remote (Canada)
Duration: Long Term

Experience: 9 Years

Description:

Hands-on experience creating and executing API payloads in Postman
Experience testing Genesys call flows from the Genesys UI perspective, rather than through phone calls
Working/Testing knowledge of the Genesys UI, including checking call status, agent scripts, and secured messages
Working/Testing knowledge of CRM integration to Genesys
Working/Testing knowledge of chatbots and live-agent interactions

Genesys platform tester

Key skills