Implementation Project Specialist - Synergy

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Arthrex Benefits

Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)

Please note, most benefits are for regular, full time employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for an Implementation Project Specialist to manage and resolve issues related to the Arthrex Synergy Integration software, as well as the installation and maintenance of Arthrex visualization equipment and software into designated clients. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better .

Essential Duties and Responsibilities:
* Conduct and manage the outcome of assigned projects as either lead or as oversight of other appointed members.
* Develop and use expert knowledge to influence decision-making to advance projects or tasks.
* Develop and implement effective/strategic project schedules by working with Project Supervisor and Client.
* Provide assessment and tracking of project or client scope of work requirements for an assigned project focusing on project goals.
* Execute the investigation, planning, communication, and implementation of solutions for the project primarily through the application of technology and project management methodologies.
* Support end-user training as needed.
* Develops and maintains a productive working relationship with project sponsors and key stakeholders
* Responsible for software deployment, diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacing defective components when necessary
* Configure and test computer hardware, networking, and operating system software.
* Communicating with people outside the organization, representing the organization to customers and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
* Performing day-to-day administrative tasks such as maintaining information files and processing paperwork, and/or updating DHR documents
* Travel up to 50%


Education / Experience:
* High School Diploma required
* Bachelors, Computer Science, Technical, Electrical, or Mechanical Degree preferred
* 2 years relevant experience required
* Formal Project Management training required



Skills:
* Software implementation within enterprise environments
* Computer Network and Systems Administration
* Proficiency with technical documentation
* Ability to effectively communicate technical and project requirements, including task elucidation, duration, and resource requirements
* Strong strategic thinker, excellent collaborator and communicator with careful attention to detail
* Accountability to project deliverable timing
* Demonstrate bias for action
* Ability to balance business and technical risks while remaining compliant with internal systems
* Ability to confidently lead complex, cross-functional teams independently
* Awareness of the full project life cycle execution and product maintenance
* Awareness of application integration with medical devices
* Knowledgeable of hospital protocols, PHI, and FDA guidelines preferred
* Knowledgeable with HL7 and DICOM interfaces
* Technical Training material production