Dynamics 365 Configuration / Business Analyst

E-gineering Inc. is seeking an experienced Dynamics 365 Configuration / Business Analyst to lead delivery and ongoing development of Microsoft Dynamics 365 solutions. The role combines project leadership, business analysis, product ownership, and hands-on configuration, partnering with business stakeholders and technical teams from requirements through go-live.

Responsibilities:

• Lead project delivery, including scope, schedule, priorities, risks, and stakeholder communication
• Serve as the primary liaison between business stakeholders and technical teams
• Facilitate requirements gathering and translate business processes into clear functional and solution requirements
• Own and manage the product backlog , including prioritization of features, enhancements, and defects
• Perform hands-on configuration and solution building within Dynamics 365 CE
• Document business processes, requirements, workflows, and solution decisions
• Coordinate user acceptance testing (UAT) and defect resolution
• Coordinate end-user training, documentation, and change readiness
• Manage deployment planning and go-live readiness
• Support post-launch enhancements and continuous improvement

Requirements:

• Strong experience with Microsoft Dynamics 365 CE / CRM
• Experience serving in a Product Owner, Business Analyst, Project Manager, or hybrid role
• Hands-on experience configuring and building solutions within D365
• Strong requirements gathering, process mapping, and documentation skills
• Experience managing product backlogs, priorities, and stakeholder expectations
• Understanding of D365 solution architecture, workflows, integrations, and data
• Experience coordinating testing, training, deployment, and go-live activities
• Strong communication skills with the ability to work effectively with both business and technical teams