Systems Engineer V

RIVA Solutions is seeking a Systems Engineer V to serve as the principal subject matter expert for GSA Enterprise Infrastructure Solutions (EIS) and NOAA N-Wave’s telecom inventory and contract portfolio. The role develops tracking, reporting, reconciliation, financial analysis, and acquisition strategies to support telecom service continuity and informed program decisions.

Responsibilities:

• Serve as the program’s authority on GSA EIS ordering, pricing, billing, and service management, providing specialized expertise the team is newly assuming
• Run and validate recurring reporting from the telecom inventory system of record, confirming accuracy before results reach program, funding, and acquisition stakeholders
• Advise the COR and program staff on EIS service changes, ordering decisions, pricing validation, and downstream cost and funding impacts
• Translate EIS and NiOS processes, constraints, and requirements for team members and stakeholders new to the vehicle, building program-wide understanding of how the task order operates
• Preserve and apply institutional knowledge of pricing history, inventory baselines, and prior acquisition decisions to reduce financial and operational risk
• Partner with the COR to define and build tracking solutions that fit program workflows and decision-making needs
• Design and build automated data consolidation and reconciliation across fragmented sources using scripting, workflow automation platforms, and AI-assisted analysis
• Define validation rules, reconciliation logic, and exception handling applied across inventory, billing, and funding data
• Build user-facing request intake, workflow, and notification solutions that replace email-driven processes with tracked, auditable ones
• Develop dashboards and recurring reporting that give program, funding, and acquisition stakeholders direct visibility into inventory, cost, and dispute status
• Assess data volume and scalability constraints, and recommend platform or architecture changes where existing tooling cannot meet requirements
• Validate carrier invoices and reconcile invoicing against service inventory and NOAA funding lines
• Identify, document, and drive resolution of billing disputes with carriers and prime contractors
• Build and maintain cost models supporting rate development, cost recovery, and allocation of telecom costs across NOAA Line Offices
• Maintain and continually simplify invoice tracking across N-Wave’s portfolio of telecommunications contracts, consolidating the data the COR needs for contract oversight into a single current view
• Build exception alerting that flags CLINs approaching or exceeding funded value and labor categories exceeding allotted hours, giving the COR early warning rather than after-the-fact discovery
• Produce analysis on billing accuracy, dispute aging, and resolution performance for program leadership and contracting staff
• Support budget formulation and execution with historical cost baselines, annual funding estimates by Line Office, and early identification of projected funding shortfalls
• Reconcile amounts billed against amounts calculated from invoiced labor and usage, identifying discrepancies that invoice totals alone would not reveal
• Develop requirements, Independent Government Cost Estimates (IGCEs), and pricing structures supporting telecom and network service acquisitions
• Author and review pricing volumes and contract line item structures; support evaluation of vendor pricing proposals for cost realism and pricing integrity
• Advise the COR and contracting officials on acquisition risk, pricing, and the cost impacts of service decisions
• Coordinate across NOAA, prime contractors, and carriers to resolve service, inventory, billing, and funding issues
• Serve as a principal advisor on the strategy for NOAA’s next EIS acquisition, including requirements development, pricing structure, and transition approach
• Develop cost, traffic, and bid models that quantify outcomes across competing acquisition strategies
• Build the inventory and pricing baselines required to scope, plan, and execute transition from the expiring contract vehicle
• Maintain inventory alignment between the outgoing and incoming contract vehicles throughout transition — tracking disconnect and migration status by Line Office and location, and monitoring billing on both vehicles to prevent duplicate, orphaned, or missed charges
• Support development of acquisition documentation, including requirements and pricing sections, in coordination with contracting officials

Requirements:

• Bachelor's degree and 15+ years of relevant professional experience; additional years of directly relevant experience may be substituted for the degree requirement
• Demonstrated experience supporting federal telecommunications programs, including GSA EIS and/or Networx
• Enterprise-scale experience with telecom inventory management, invoice validation, and billing dispute identification and resolution
• Demonstrated experience managing enterprise-volume telecom inventory across two concurrent contract vehicles during a transition — maintaining alignment between legacy and successor contracts, tracking disconnect and migration status by organization and location, and monitoring billing on both vehicles
• Demonstrated ability to serve as the authoritative subject matter expert for a major contract vehicle or technical domain within a larger program team, and to advise senior government stakeholders directly
• Experience supporting COR or contract oversight functions — CLIN-level invoice review, funding burn tracking, and exception reporting across multiple concurrent contracts
• Experience developing IGCEs, cost models, and pricing analysis in a federal acquisition context
• Demonstrated experience building automated data consolidation, reconciliation, or tracking solutions (scripting, workflow automation platforms, or AI-assisted data analysis)
• Ability to develop system requirements and current-state process documentation for enterprise system implementations
• Strong written and verbal communication, including briefing senior management and contracting officials on technical and financial findings
• Ability to obtain and maintain a Public Trust / federal background investigation
• Direct experience supporting NOAA telecommunications, or comparable experience supporting mission-critical federal infrastructure where continuity of service carries life-safety consequences — weather warning dissemination, emergency communications, aviation, or public safety networks
• Experience supporting an EIS or Networx transition, including Transition Ordering Assistance (TOA)
• Experience implementing or transitioning to a telecom expense management (TEM) or telecom inventory platform
• Hands-on experience with workflow and data automation tooling — Smartsheet, Google Apps Script, AI-assisted analysis tools, MS Access, or SQL-based analysis
• Familiarity with cloud data platforms (e.g., BigQuery) and their application to large-dataset analysis
• Experience developing business cases and RFQ requirements for network service modernization
• PMP certification; Six Sigma training