Content Marketing Manager

Community Phone is hiring its first Content Marketing Manager to define the company’s editorial voice and build a content engine that drives awareness, engagement, and trust. The role owns content strategy and execution, distribution and SEO, brand voice, and performance optimization across the funnel.

Responsibilities:

• Define and evolve our content marketing roadmap across web, email, social, thought leadership, and more
• Build a system to consistently produce and scale high-impact content, from product launches to case studies to category-defining ideas
• Write and edit compelling, high-quality content that clarifies our value, tells our story, and inspires our audience
• Translate complex product or industry concepts into accessible narratives for technical and non-technical audiences alike
• Ghostwrite for the CEO and other execs—turning ideas into thought pieces, keynote outlines, and LinkedIn-ready content
• Develop a smart distribution plan to get our content in front of the right people—across channels and communities
• Own our organic content growth through modern SEO strategies, internal linking, and experimentation
• Craft and maintain a clear, confident, and consistent voice across all touchpoints—from blog to byline to billboard
• Build our content guidelines so anyone writing on our behalf sounds unmistakably like us
• Set KPIs, measure performance, and continuously refine our content based on data and feedback
• Know what works and double down on it

Requirements:

• 4–8 years of experience in B2B content marketing, ideally at a high-growth tech company
• a portfolio of thoughtful, strategic content—you've written blog posts, case studies, newsletters, and perhaps even scripts or decks
• balance storytelling and strategy—you think in brand and in pipeline
• comfortable operating at both 30,000 ft and 3 inches—you can set a vision and roll up your sleeves to get it done
• Thrive in an early-stage environment: ambiguity energizes you, you are obsessed, and you default to action
• Understand how to write for humans, not just algorithms—but you still know your way around an H1 tag, search intent, google search console. And specifically, the humans that are our customers!