Software Engineering Manager I

Happy Returns, a UPS Company, is seeking a Software Engineering Manager I to lead an engineering team and support its returns software and reverse logistics platform. The role focuses on team performance and development, technical quality and system scalability, and collaboration with Product Managers to meet customer needs.

Responsibilities:

• Constantly improve team productivity, refine agile processes, and create methods to increase efficiency
• Oversee the day-to-day operations of an engineering team (6-8 direct reports)
• Lead the effort of recruiting new outstanding engineers
• Train new software engineers on our best practices, standards, culture, and policies
• Perform personnel management tasks including performance reviews, mentoring, and planning each direct report's career growth
• Actively participate in system architecture discussions and technical design reviews to ensure the scalability, reliability, and security of the Happy Returns system
• Enforce clean code and excellent coding practices by conducting thoughtful code reviews
• Actively participate in bi-weekly engineering lunch & learns to promote continuous growth and knowledge sharing
• Collaborate closely with Product Managers to meet and exceed customer needs in the simplest possible ways
• Help us build and maintain a world-class technology system so we can achieve our mission of making returns beautiful for Shoppers, Retailers, and the Planet

Requirements:

• Outstanding written and verbal communication skills
• Have held the position of a senior engineer for at least two years
• Have led a team as a technical lead/team lead for at least one year
• Over six years of experience developing and testing web applications
• Demonstrated ability to collaborate with stakeholders to ensure engineers are exceeding the needs of the business
• The ability to coach engineers in shipping high-quality, maintainable, and well-tested code in a high-velocity environment
• Candidates must be authorized to work in the U.S
• Expertise in multiple server-side languages such as Go or Python
• Proficiency in one or more modern JavaScript frameworks such as React
• Familiarity with database technology such as PostgreSQL, MySQL, and MongoDB
• Experience with Docker, Kubernetes, and AWS
• Strong interest in e-commerce, logistics, and/or sustainability