IT Support Specialist

Position: IT Support Specialist
Location: New Albany, OH
Duration: 12 Months (W2 Only)

Job Description:

• Provide end-user support and resolve IT tickets related to hardware, software, and network issues.

• Configure, deploy, and manage desktops, laptops, and peripherals.

• Install and update Windows OS, business applications, and antivirus software.

• Troubleshoot Wi-Fi, internet, and local network connectivity issues.

• Support Google Workspace (GWS), Multi-Factor Authentication (MFA), and user access issues.

• Perform hardware diagnostics, repairs, and device lifecycle management.