About this role

Title: Change Management Contractor
Location: 75% Remote — 25% travel to Binghamton, NY, OR Augusta, ME

Summary:

Translates and interprets technical, functional, process, and procedural related information into tactical end user focused information.
Develops and carries out the internal communications and stakeholder engagement plan for the assigned operating companies.
Creates audience-specific messages, awareness campaigns, leadership talking points, newsletters, FAQs and engagement events that build understanding of, and support.
Supports the Change Network by preparing materials and gathering feedback.
Tracks communication effectiveness and sentiment so that messaging can be adjusted as the program moves through each phase.

Qualifications:

Knowledgeable about the business; understands the company at a high-level end-to-end
Strong storyteller and content creator across formats (email, intranet, video, presentations)
Audience-focused; tailors tone and channel to executives, managers and frontline employees
Organized and dependable in managing a high-volume communications calendar
Collaborative and approachable; builds rapport with change agents and business leads
Uses data to measure reach, engagement and sentiment, and adjusts based on results

Change Management Contractor

Key skills