Role Summary
Provides executive-level leadership and onsite accountability for the full engagement, spanning the Product, .NET Engineering, AI & Data and DevOps pods. Owns delivery against the Statement of Work, manages the client relationship, and ensures onsite and offshore teams operate as one integrated program.
Key Responsibilities
Own end-to-end program delivery, scope, schedule, budget and quality against the SoW
Serve as the primary onsite point of contact for client executives and stakeholders
Lead governance cadences including status reviews, steering committees and planning sessions
Manage program-level risks, issues, dependencies and change requests
Coordinate pod leads and the Delivery Manager across onsite and offshore teams
Oversee resourcing, onboarding, buffer resource usage and capacity planning
Track financials, including utilization, forecasts and invoicing alignment
Drive continuous improvement and escalate and resolve cross-pod blockers
Required Qualifications
12+ years in IT delivery, with 5+ years managing large multi-pod programs
Proven experience leading blended onsite/offshore teams
Strong background in software engineering, data and AI programs
Excellent executive communication, negotiation and stakeholder management
Experience with SoW-based, fixed-price or T&M engagement models
PMP, PgMP or equivalent certification preferred
Key Skills
Program governance | Stakeholder management | Risk management | Financial management | Agile at scale | Vendor management
