Senior Product Manager, Seller

Zillow is hiring a Senior Product Manager on its Seller team to build an AI-powered advisor experience that supports homeowners throughout the selling lifecycle. The role shapes product strategy, grows homeowner engagement, connects sellers with relevant services, and measures the quality and impact of AI-driven experiences.

Responsibilities:

• Bringing homeowners into the experience
• Turning early interest into lasting relationships that keep them coming back
• Helping homeowners decide if, when, and how to sell
• Making sure the right selling options are ready when they decide to sell
• Shape and deliver the product strategy for an AI-native seller experience across web and mobile, from first engagement through the decision to sell
• Grow the audience of homeowners and likely sellers, and design experiences that convert early intent into repeat engagement and long-term relationships
• Make sure sellers are connected to the right selling products and services at the moment they're ready to act
• Define success metrics for conversational and AI-driven experiences, including how to measure quality, engagement, and progress toward a selling decision
• Prototype quickly, including with AI tools, to test ideas with customers and align the team before committing to build
• Turn data and customer insights into clear priorities, and challenge assumptions in a fast-moving environment
• Communicate strategy, plans, and results to senior leaders through clear, compelling storytelling
• Contribute to the broader seller strategy as a thought leader on the team

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business Administration, Finance, Marketing, or a related field
• 8+ years in product management, with a track record of building and scaling consumer-facing products grounded in deep customer understanding
• Experience building and shipping products across web and native mobile (iOS and Android)
• Hands-on experience building AI or LLM-powered products, or a clear, demonstrated curiosity and fluency in how they work and where they fall short
• Proven success taking products from 0 to 1 and showing measurable impact at scale
• Strategic thinker who uses data to find opportunities, prioritize high-impact work, and deliver results
• Comfortable with ambiguity: you bring clarity and direction to cross-functional teams when the path isn't defined
• Strong communicator who aligns stakeholders through influence and a bias for action
• Experience with two-sided marketplaces or consumer real estate is a plus