Title: Subject Matter Expert – Senior

Work Arrangement: Remote

This is a senior-level SME supporting Department through its C2M upgrade from version 2.6 to 2.9. The biggest focus areas are Oracle Utilities/C2M experience, change management, training, business process transformation, UAT, and documentation.

IMPORTANT / MUST-HAVES

12+ years of relevant industry experience in a utility environment
Strong Oracle Utilities implementation/upgrade experience
Hands-on experience with C2M and/or CC&B
Change Management + Training Management experience
Experience supporting large system implementations/upgrades
Ability to lead UAT, training, business process changes, and post-go-live support
Strong documentation experience: SOPs, user guides, training materials, quick-reference guides, etc.
Bachelor’s degree in Business, Communications, IT, or related field

Oracle Utilities SME - C2M and/or CC&B

Key skills

About this role