Product Engineer, Agentic Workflows

Pockyt is building AI-native infrastructure for global money movement. The Product Engineer will identify operational friction and build internal and merchant-facing automations, agents, tools, and integrations, measuring their impact and partnering with product and engineering to bring successful prototypes into the core product.

Responsibilities:

• Embed with internal teams (ops, finance, compliance, GTM, support) to identify high-leverage workflows, then design and ship the automation end-to-end
• Build internal tools, agents, and integrations that eliminate manual work — reconciliation, KYC review queues, merchant onboarding triage, ticket routing, reporting pipelines
• Prototype and ship merchant-facing automation features, partnering with our core engineering team on integration and rollout
• Use AI coding tools (Claude Code, Cursor, Codex) and LLM APIs to accelerate development — from spec to working prototype in hours, not weeks
• Define success metrics for every automation you ship — hours saved, errors reduced, time-to-resolution — and own the outcome
• Translate ambiguous executive asks (“we’re losing too many hours to X”) into shipped product
• Partner with engineering, product, and design to upstream successful internal prototypes into core product features