Principal Product Manager - Platform & APIs

Avaya is seeking a product leader to advance the platform and developer capabilities behind Avaya Infinity. The role shapes the platform, API, and developer product roadmap, working with customers, partners, Product, Engineering, and Architecture to improve integration and extensibility and deliver reusable platform capabilities.

Responsibilities:

• Help shape product strategy and roadmap for platform, API and developer capabilities
• Work with customers, partners, developers and internal teams to understand integration and extensibility needs
• Assess existing capabilities and identify opportunities to improve the overall developer and integration experience
• Define product requirements for APIs, events, integrations, developer tooling and related platform capabilities
• Partner closely with Engineering and Architecture on technical tradeoffs, sequencing and execution
• Translate complex enterprise requirements into reusable platform capabilities rather than one-off solutions
• Champion developers and partners as important users of the platform
• Work across Avaya product teams to create more consistent integration patterns and experiences
• Help define meaningful measures for adoption, developer success, platform usage and customer value
• Participate directly in customer and partner discovery and use those insights to influence priorities

Requirements:

• Strong product management experience with enterprise software platforms, APIs, developer products, cloud services or related technologies
• Good understanding of modern APIs, authentication and authorization, events, integrations and cloud architecture
• Experience working closely with engineering and architecture teams on technically complex products
• Experience building products or capabilities used by developers, partners, system integrators or enterprise technology teams
• Ability to understand technical architecture and make product tradeoffs without needing to be the engineer implementing the solution
• Strong customer discovery and product judgment
• Ability to take an ambiguous problem, develop a point of view and turn it into an executable roadmap
• Strong written and verbal communication skills
• 7 - 10 Years of Experience
• Bachelor degree or equivalent experience
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• Experience with enterprise communications, CCaaS, CPaaS, developer platforms, AI platforms, enterpriseintegration, event-driven architectures or large-scale SaaS platforms would be valuable
• Experience helping evolve an established enterprise product toward a more open and extensible platform would also be relevant