Remote Senior Product Manager, Provider Experience

Parachute Health is hiring a Senior Product Manager for Provider Experience to help providers improve patient experience and spend more time focused on care. The role leads product strategy, development, delivery, and adoption across a nationwide network of clinicians, partnering with customers and internal teams to increase digital connectivity and improve ordering.

Responsibilities:

• Work with current and potential partners to aid in customer research, business development, feedback collection, and product planning for your roadmap
• Define product release slices for Clinician experience that optimize for time to value
• Measure and analyze the product success/fail metrics in your product area and align them to our overall business goals
• Align your balanced product team on a clear strategy and prioritize work in progress to maximize user outcomes, customer satisfaction and business growth
• Build artifacts that help unify the organization (roadmaps, product briefs, etc.)
• Supports your team through the product build and launch process
• Manage milestones and deliverables to maximize time to value
• Help define and measure success metrics
• Define methods for customer feedback loops
• Partner with Engineering and Design teams
• Drive adoption and engagement across health systems and clinician practices. Partner with Customer Success, Implementation and Marketing to find friction in onboarding and ordering, and use what you learn from usage data to make Parachute the default way clinicians order HME
• Collaborate with marketing and operations to bring products to market
• Work with customers and external stakeholders to develop solutions
• Collaborate with marketing and operations teams to develop and get products to market
• Coordinate across the organization, customers, and partners to articulate and execute product decisions

Requirements:

• An excellent communicator, presenting ideas clearly and succinctly, and highly collaborative, working with diverse stakeholders to create alignment around product vision and prioritization
• You can look at problems and create solutions from high-level goals that drive real business impact to ground-level execution
• You are analytical, using data to clarify decisions wherever possible
• Great at prioritizing in a complex healthcare landscape
• You are user-focused, empathetic, curious, and ask questions before offering solutions
• You build the right thing, with a bias towards delivering customer value based on goals and metrics
• You have 7+ years of product management experience
• You have past successes driving software products forward, ideally at a startup
• You cut through ambiguity, comfortable taking calculated risks and making decisions under uncertainty
• You are located within the United States
• This role is not eligible for employer visa sponsorship
• Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment
• Bachelor's Degree in a technical, scientific, or quantitative field, or equivalent experience
• A background in healthcare, and knowledge of healthcare complexity
• Experience with EHR integrations or healthcare data standards (HL7, FHIR)
• Experience in a fast-paced startup environment