Business Analyst III - 6 month temporary role

CareOregon is hiring a Business Analyst III to lead complex business analysis for strategic initiatives, portfolio priorities, and enterprise transformation efforts. The role advises leaders, facilitates cross-functional alignment, and supports informed decisions and measurable business outcomes.

Responsibilities:

• Lead the elicitation, analysis, validation, and management of highly complex business needs, enterprise requirements, regulatory obligations, business rules, risks, dependencies, and success measures across multiple initiatives or value streams
• Translate enterprise strategies, organizational priorities, and complex operational challenges into actionable business capabilities, requirements, decision frameworks, and implementation roadmaps
• Design and facilitate complex stakeholder engagement strategies, executive workshops, and cross-functional requirements activities to resolve ambiguity, align priorities, and drive decision making
• Establish and oversee end-to-end traceability between strategic objectives, business value, solution design, implementation outcomes, and benefit realization
• Proactively identify enterprise risks, organizational impacts, dependency conflicts, and readiness considerations, recommending mitigation strategies and governance actions
• Lead demand intake, strategic initiative assessment, portfolio planning, and investment prioritization activities across multiple business areas
• Partner with executive sponsors, business owners, and portfolio leaders to develop and maintain complex business cases that support enterprise investment decisions
• Serve as a key contributor to governance processes, stage-gate reviews, roadmap development, portfolio sequencing, and strategic prioritization decisions
• Analyze enterprise-wide impacts and dependencies across business units, regulatory requirements, technology platforms, vendors, operations, and strategic initiatives
• Develop high-level analyses and recommendations that inform investment decisions, resource allocation, risk management, and organizational priorities
• Lead enterprise process analysis efforts to identify transformational opportunities, strategic risks, operational efficiencies, and organizational improvements
• Advocate for advanced process improvement methodologies and facilitate large-scale improvement efforts that drive measurable organizational outcomes
• Partner with senior leaders to establish value realization frameworks, benefit tracking strategies, performance measures, and success criteria
• Integrate complex operational, financial, customer, regulatory, and performance data to develop strategic recommendations and influence decision making
• Lead post-implementation assessments, evaluate realized business value, and recommend enterprise-level enhancements to processes, products, services, or operating models
• Serve as a trusted partner to executives, business leaders, and cross-functional stakeholders on business analysis, operational strategy, and organizational change
• Lead high-impact workshops, strategic planning sessions, and complex stakeholder engagements involving competing priorities and interests
• Communicate complex business issues, strategic risks, organizational impacts, and recommendations to executive and senior leadership audiences
• Influence alignment and consensus across enterprise stakeholders through facilitation, negotiation, analytical insight, and data-driven recommendations
• Develop and deliver communications, briefing materials, governance presentations, and strategic reporting that support organizational decision making
• Lead evaluation and validation efforts for complex business, technology, data, vendor, and operating model solutions to ensure alignment with strategic objectives and organizational needs
• Provide oversight and guidance for testing strategy, business readiness, implementation planning, and solution adoption activities
• Direct complex issue analysis and resolution efforts, ensuring business impacts, risks, and corrective actions are appropriately assessed and managed
• Establish standards for business analysis documentation, quality, consistency, and governance across initiatives and teams
• Lead continuous improvement efforts related to methodologies, templates, tools, and business analysis best practices
• Ensure enterprise documentation and knowledge assets support operational continuity, compliance, governance, and organizational learning
• Drive maturity of business analysis practices through leadership, thought partnership, process improvements, and cross-functional engagement
• Mentor and provide ongoing coaching to junior Business Analysts and stakeholders on advanced business analysis methods, tools, and practices
• Actively participate in business unit planning, performance metrics, and continuous improvement activities
• Participate in communities of practice, learning opportunities, tool maturation, and other pathways to build enterprise capability in business analysis and transformation delivery
• Perform other duties as needed
• Perform work in alignment with the organization’s mission, vision and values
• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals
• Strive to meet annual business goals in support of the organization’s strategic goals
• Adhere to the organization’s policies, procedures and other relevant compliance needs
• Perform other duties as needed

Requirements:

• Minimum 5 years' of experience in business analysis, business systems analysis, process analysis, project analysis, strategic planning support, portfolio support, operations analysis, or related work
• Excellent knowledge of business analysis principles, requirements lifecycle management, stakeholder analysis, process mapping, current-state/future-state analysis, and solution validation
• Advanced knowledge of portfolio, program, and project management concepts, including demand intake, prioritization, governance, risks/issues/decisions, stage-gate processes, and benefit realization
• Extensive knowledge of process improvement and operational analysis methods, including root-cause analysis, value-stream thinking, workflow redesign, and measurement planning
• High degree of understanding of both business and technical solution delivery concepts, including data, reporting, system integration, vendor solutions, testing, implementation readiness, and sustainment
• Strong knowledge of project management tools such as Microsoft Visio, Mural, Smartsheet, Jira/Azure DevOps, SharePoint/Teams, Power BI/Tableau, or similar collaboration, documentation, workflow, and reporting tools
• Excellent analytical, critical thinking, problem-solving, and systems-thinking skills; ability to connect details to strategic objectives and operational outcomes
• Excellent communication skills, including listening, verbal, written, documentation, meeting facilitation, workshop design, and presentations for varied audiences and leadership levels
• Ability to work effectively across diverse individuals, teams, departments, lines of business, regions, and external partners to build alignment and shared accountability
• Ability to translate ambiguous needs into structured analysis, requirements, process artifacts, decision options, and actionable recommendations
• Ability to manage multiple activities, deadlines, priorities, and stakeholders while maintaining attention to detail and high-quality documentation
• Ability to identify risks, dependencies, downstream impacts, readiness needs, and decision points, and to escalate issues appropriately
• Ability to use data responsibly to support decision-making, measure progress, and evaluate outcomes
• Strong skills in Microsoft Office and collaboration/planning tools; ability to learn and use CareOregon defined workflows, templates, systems, and repositories
• Ability to maintain a high degree of professionalism, discretion, and judgment when working with sensitive operational, financial, member, provider, or employee-related information
• Ability to accept direction and feedback, adapt to change, and tolerate and manage stress
• Experience in healthcare, managed care, government programs, public sector, or other highly regulated environments
• Experience supporting enterprise portfolio management, transformation efforts, strategy execution, or large cross-functional initiatives
• Experience with business case development, KPI and benefits tracking, value realization, and financial or operational analysis
• Experience with Agile, Waterfall, or Hybrid delivery methodologies; process improvement approaches such as Lean or Six Sigma; and relevant business analysis, project management, Agile/Scum, or change management training/certifications
• Deep understanding of healthcare or health plan operations, member and provider impacts, regulatory/compliance considerations, data privacy, and the importance of equitable access and outcomes preferred