Principal Product Manager, Outbound

Lumen Technologies is hiring a Principal Product Manager on its Outbound Product team to lead complex programs that turn product and business priorities into measurable outcomes. The role establishes program structure, governance, ownership, and success measures, then drives execution across cross-functional teams while managing risks, dependencies, and stakeholder alignment.

Responsibilities:

• Lead complex, cross-functional programs tied to key product, customer, and business priorities
• Turn broad objectives into clear programs with defined outcomes, workstreams, milestones, owners, dependencies, and measures of success
• Establish the structure, governance, and operating rhythm needed to drive execution across Product, Engineering, Sales, Marketing, Operations, Finance, and partner teams
• Identify risks, gaps, competing priorities, and decisions early, drive them to resolution, and provide leadership with clear visibility into where support is needed
• Lead programs supporting product launches, commercialization, customer adoption, migrations, strategic partnerships, and other key product initiatives
• Partner with Product leaders to connect product and roadmap priorities to the work required across the business, while bringing program, customer, and field insights back into decisions
• Use customer, product, operational, and financial data to establish baselines, measure progress, identify opportunities, and support decisions
• Build repeatable approaches that improve how complex product and commercialization programs are executed across the organization

Requirements:

• Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or a related field, or equivalent experience
• 10+ years of experience in program management, product management, product operations, technology leadership, or related roles
• Proven experience leading large, complex programs across multiple teams, workstreams, and organizations
• Demonstrated ability to take broad or ambiguous business objectives, establish the program structure, ownership, governance, and measures of success, and drive execution
• Strong analytical and business skills, with experience using data to prioritize work, measure progress, and support decisions
• Strong communication and influencing skills, with experience managing risks, dependencies, and competing priorities while driving alignment with senior and executive stakeholders
• Strong understanding of enterprise networking and routing concepts, with the technical fluency to lead programs involving network connectivity and effectively engage Product and Engineering teams
• PMP, PMI-ACP, SAFe Agilist, or equivalent program leadership experience
• Experience leading programs tied to product commercialization, customer adoption, migrations, transformation, or strategic partnerships
• Experience with cloud, AI, networking, digital infrastructure, telecommunications, or enterprise technology
• Experience working with technology partners and analytics platforms such as Databricks, Palantir, or comparable environments