Director, Product Management (Value Added Solutions)

NMI is hiring a Director of Product Management to own the strategy, roadmap, and P&L for its Value Added Solutions product line. The role leads a team and drives portfolio growth through product investment decisions, partner development, cross-functional execution, and customer-focused launches.

Responsibilities:

• Own the product vision, multi-year roadmap, strategy, and P&L for NMI's Value Added Solutions (VAS) product line
• Drive business development and growth of the channel: determine whether to invest in existing products or integrate and launch new ones, backed by substantiated business cases with clear revenue targets, margin expectations, and partner adoption metrics
• Rank VAS opportunities by upside, effort, and speed to market, and screen each for SMB fit, GTM practicality, and channel enablement
• Build the ROI and revenue projections behind every build, buy, or partner decision, and track actuals against them
• Work with Sales and Marketing to drive adoption, growth, and customer satisfaction across the portfolio, including cross-sell and upsell into NMI's existing partner base of 6,000+ ISOs and ISVs and the millions of merchant customers they support
• Build tight feedback loops with Sales, Account Management, and Support, using their partner relationships and frontline insight to validate ideas early, pilot with the right partners, and adjust quickly after launch
• Facilitate partner advisory board sessions for additional insights in coordination with Marketing
• Lead your existing and new products across functions including Sales, Marketing, Engineering, Legal, Finance, and Support, and establish the compliance, risk, and operational frameworks each solution needs
• Partner with Engineering leadership on architecture, integration approach, and operational readiness for new and existing solutions
• Own a repeatable launch playbook that cuts time to market, identifying the efficiencies and automation that standardize how new products roll out
• Serve as the key business owner of third-party contracts executed in service of Value Added Solutions, from commercial terms through ongoing performance
• Develop a deep understanding of partner and merchant use cases and translate them into a differentiated product strategy
• Stay abreast of market trends and customer interests by visiting key customers, attending conferences, participating in webinars, and reading industry material, using those insights to shape competitive positioning, pricing, and roadmap decisions
• Become a thought leadership advocate for NMI: participate in podcasts, write blogs and articles, and speak at industry conferences
• Participate in planning cadences with Product and Engineering, including ideation, intake, quarterly planning, annual planning, retrospectives, showcases, and hackathons
• Build, manage, and develop a team of Product Managers and Designers: set OKRs, maintain growth plans, run performance management, and lead by example in the craft of product management, AI, and payments
• Contribute to NMI's product culture by sharing market insights, mentoring PMs across value streams, and participating in hiring and onboarding
• Use AI tools actively in your workflow (spec writing, competitive analysis, customer feedback synthesis, discovery acceleration) and show your team how to incorporate AI into their own ways of working

Requirements:

• 8+ years in product management with at least 5 years in payments or financial services, and at least 3 years managing a team of geographically distributed PMs, with a track record of developing talent in a fast-paced, high-performance business unit
• Hands-on experience owning a portfolio of products rather than a single feature set, including data-driven decisions to build, buy, partner, or sunset
• Experience building prioritization frameworks and ROI-based business cases
• Demonstrated track record of building and growing revenue-generating products: defining pricing, owning a product P&L, driving partner GTM execution, and connecting every product decision to revenue impact, partner growth, and customer satisfaction
• Experience owning commercial relationships with third-party vendors or technology partners, including contract negotiation and ongoing performance management
• Player/coach mentality: you write the strategy doc and still review the acceptance criteria and participate in UAT. You don't disappear into leadership abstraction
• Strong commercial instincts: you connect every product decision to revenue impact, partner growth, merchant volume, and customer satisfaction
• Deep experience working directly with customers (defining personas, jobs to be done, and feedback loops) and using data-driven insights to identify key performance drivers and inform prioritization
• Exceptional execution skills with a bias towards action: you operate in ambiguity, build structure where none exists, and adapt rapidly to shifting priorities
• Fluent with AI tools for product work: you use them daily and expect your team to do the same
• Exceptional communicator, comfortable presenting a three-year vision to the C-suite, walking a new partner through product details, and representing NMI publicly on a conference stage, all in the same week
• Experience launching products through an ISO, ISV, or reseller channel
• Experience integrating third-party technology into a platform and taking it to market under your own brand
• Experience leading a product through a corporate acquisition, including integration strategy, platform consolidation, and team culture alignment
• SaaS or B2B embedded finance background
• MBA or equivalent experience in high-growth fintech