Sr. Product Designer (Remote)

Lingraphica provides augmentative and alternative communication technology for people with communication impairments. The Senior Product Designer helps teams identify and solve user and business problems across its connected product ecosystem, partnering with Product and Engineering from discovery through delivery.

Responsibilities:

• Partner with Product and Engineering to define user and business problems, shape product strategy, and connect design work to clear outcomes and measures of success
• Build deep knowledge of AAC and assistive technology, including our users, products, clinical workflows, data, and competitive landscape
• Plan and lead discovery with people with communication challenges, care partners, clinicians, customers, and internal experts using interviews, observation, co-design, concept testing, and usability testing
• Synthesize research, product data, business goals, and technical constraints into insights and recommendations that guide product decisions
• Explore multiple approaches and translate complex workflows and accessibility needs into clear user flows, prototypes, interaction models, and polished designs
• Design accessible, intuitive, and consistent experiences across device, web, and mobile products for people with diverse communication, cognitive, motor, visual, and hearing needs
• Use AI as a thoughtful, repeatable part of the design workflow and translate emerging AI and data-informed concepts into understandable, responsible product experiences
• Partner closely with engineers through implementation, adapting to constraints while maintaining the intent and quality of the experience
• Use prototypes, iterative testing, and post-launch learning to reduce risk and evaluate whether solutions address the original problem
• Communicate design rationale, evidence, value, and tradeoffs clearly; contribute to shared design systems and practices; and help raise the quality of product thinking, discovery, accessibility, critique, and craft across the organization
• Other duties as assigned

Requirements:

• 5+ years of product design experience, including meaningful ownership of complex digital products from discovery through delivery and iteration
• Portfolio demonstrating strong problem framing, strategic thinking, and design skills
• Experience planning and facilitating user research and collaborative discovery sessions, then translating what was learned into actionable product direction
• Strong interaction design, information architecture, prototyping, and visual design skills across web, mobile, or device-based experiences
• Demonstrated ability to work through ambiguity, influence product direction, and collaborate effectively with Product, Engineering, and cross-functional partners
• Ability to explain design rationale, challenge assumptions constructively, incorporate feedback, and make thoughtful tradeoffs
• Proficiency in Figma or similar design tools
• Strong knowledge of accessibility principles and WCAG 2.1 or later
• Excellent communication, facilitation, collaboration, and problem-solving skills
• Strong time management and attention to detail; a self-starter who takes ownership and follows through
• equivalent combination of education and practical experience
• Familiarity with HTML and CSS
• Bachelor's degree in HCI, interaction design, or a related field
• Experience designing inclusive experiences