Change Management Engineer

LS Technologies, a Tetra Tech company, is hiring a Change Management Engineer to govern cloud infrastructure and application changes in the FAA enterprise environment. The role coordinates the full change lifecycle, ensuring changes are engineered, documented, tested, authorized, implemented, and validated while minimizing operational risk to mission-critical systems.

Responsibilities:

• Plan, coordinate, and execute cloud infrastructure and application changes across development, test, staging, and production environments
• Manage the end-to-end change lifecycle, including change identification, impact assessment, technical review, approval, implementation, validation, and closure
• Develop and maintain standardized Cloud Change Management processes, procedures, templates, workflows, and technical documentation
• Evaluate proposed changes for technical dependencies, operational impacts, security implications, resource requirements, and potential mission impact
• Coordinate changes across Cloud Engineering, DevOps, Cybersecurity, Network Engineering, Application Development, Operations, and FAA program stakeholders
• Support Change Configuration Board (CCB) activities by preparing technical change packages, risk assessments, implementation plans, test results, rollback plans, and supporting documentation
• Ensure changes comply with FAA policies, enterprise architecture standards, cybersecurity requirements, configuration management processes, and applicable Federal regulations
• Develop detailed implementation, validation, and back-out/rollback plans for complex cloud changes
• Establish and maintain change windows and coordinate implementation activities to minimize disruption to mission-critical systems
• Monitor and validate changes after implementation to ensure systems, applications, security controls, and integrations remain operational
• Support root-cause analysis for unsuccessful or emergency changes and identify corrective and preventive actions
• Track change-related incidents, failed changes, emergency changes, and recurring changes to identify trends and opportunities for process improvement
• Coordinate emergency and expedited changes while ensuring appropriate technical approvals, documentation, risk assessment, and post-implementation review
• Maintain accurate configuration and change records within enterprise IT service management and configuration management systems
• Support Configuration Management Database (CMDB) activities by ensuring cloud infrastructure components and configuration relationships are accurately represented
• Work with engineering teams to establish standard, repeatable, and automated changes that reduce manual intervention and operational risk
• Integrate change management practices into DevSecOps and CI/CD pipelines, ensuring infrastructure and application changes are appropriately governed without unnecessarily slowing development
• Review Infrastructure as Code changes, including Terraform, CloudFormation, Ansible, or similar technologies, to assess implementation impact and change risk
• Establish automated controls and approval gates for infrastructure deployments and production changes
• Support version control and peer-review processes for cloud configuration and Infrastructure as Code repositories
• Coordinate cloud changes involving AWS services, networking, identity and access management, security services, compute, storage, databases, containers, monitoring, and logging
• Ensure cloud changes account for required cybersecurity controls, vulnerability remediation, security hardening, logging, monitoring, and compliance requirements
• Support security-related changes involving services such as AWS Security Hub, GuardDuty, IAM, CloudTrail, Config, and other enterprise security capabilities
• Coordinate changes associated with cloud platform upgrades, operating system updates, security patches, application releases, infrastructure modernization, and technology migrations
• Develop dashboards, metrics, and reports to measure change success rates, failed changes, emergency changes, change volume, implementation performance, and compliance
• Identify opportunities to automate repetitive change management activities using scripting, APIs, Infrastructure as Code, and DevOps tooling
• Participate in technical design reviews and architecture discussions to ensure change management requirements are incorporated early in the engineering lifecycle
• Provide technical guidance to junior engineers and development teams regarding cloud change management, deployment practices, documentation, and operational readiness
• Support continuous improvement initiatives designed to increase deployment velocity, reliability, security, and operational stability
• Assist with audits and assessments by providing evidence of change approvals, testing, implementation, validation, configuration management, and compliance
• Support FAA mission systems by ensuring cloud changes are executed in a controlled, predictable, secure, and repeatable manner

Requirements:

• Bachelor's degree in computer science, Information Technology, Engineering, or a related technical discipline, or equivalent experience
• 5+ years of experience in systems engineering, cloud engineering, DevOps, IT operations, configuration management, or change management
• Demonstrated experience managing technology changes within complex enterprise environments
• Strong understanding of cloud infrastructure and cloud service delivery models
• Experience with AWS cloud environments and enterprise cloud operations
• Experience developing implementation plans, test plans, validation procedures, and rollback plans
• Experience with configuration management and enterprise change management processes
• Ability to analyze technical changes and identify dependencies, risks, and potential operational impacts
• Strong technical writing, documentation, communication, and organizational skills
• Ability to work effectively with engineers, developers, cybersecurity professionals, operations personnel, and government stakeholders
• Must have ability to obtain and maintain a Public Trust