Cloud Systems Engineer III

Alliant Insurance Services is hiring a Cloud Systems Engineer III to design, implement, and improve infrastructure services at scale. The role leads technical workstreams, mentors junior engineers, and strengthens reliability, security, and operational efficiency.

Responsibilities:

• Lead infrastructure projects from design through implementation, including scope definition, risk assessment, stakeholder updates, and post-implementation validation
• Serve as a primary escalation point for complex incidents; coordinate cross-team troubleshooting and drive root cause analysis and permanent fixes
• Design and maintain secure configuration baselines for servers and core services; validate compliance and remediate drift
• Own patching and lifecycle strategies for assigned platforms, including prioritization based on vulnerability severity and business impact
• Develop system-specific operational policies and runbooks; ensure procedures are clear, tested, and adopted by the team
• Mentor and coach Systems Engineer I–II staff through pairing, reviews, and skills development plans; provide feedback on execution quality
• Implement automation to reduce manual work (provisioning, reporting, health checks, maintenance tasks) and improve consistency
• Plan and execute backup and disaster recovery strategies for assigned services; lead resiliency testing and track remediation to closure
• Partner with Security to respond to audits, vulnerability assessments, and control reviews; provide evidence and implement corrective actions
• Evaluate and recommend infrastructure tools and services; perform technical validation, proof-of-concept work, and implementation planning
• Collaborate with Network, Cloud, Application, and Service Desk teams to ensure end-to-end service reliability and secure integration patterns
• Produce clear technical documentation, architecture diagrams, and decision records to support operations and knowledge transfer

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Five (5) or more years of systems engineering, infrastructure operations, or a closely related role
• Demonstrated experience leading technical initiatives and mentoring junior team members
• Experience with cloud hybrid architectures and identity integrations
• Experience with compliance frameworks and audit evidence collection in regulated environments
• Advanced experience with Azure, AWS, Google Cloud, Terraform, Bicep, CloudFormation, Kubernetes, or related platform technologies
• Experience designing hybrid connectivity, identity integration, observability, backup, recovery, or platform security patterns
• Experience in insurance, financial services, regulated environments, or complex enterprise technology organizations
• Strong administration and engineering experience in Windows Server and/or Linux, including performance tuning and advanced troubleshooting
• Proven ability to design and implement infrastructure services (identity components, management tools, monitoring, endpoint or server management platforms)
• Competence with infrastructure automation (PowerShell, Bash, and/or configuration tools) with a focus on repeatability and auditability
• Strong understanding of security fundamentals for infrastructure: hardening, secure authentication, logging, vulnerability remediation, and privileged access controls
• Experience leading projects and coordinating stakeholders; able to translate technical tradeoffs into business impacts
• Excellent documentation skills: can produce runbooks and diagrams that others can reliably follow
• Ability to define operational metrics and improve them (availability, incident volume, time to recovery, patch compliance)
• Role-aligned certifications (Microsoft, VMware, Linux, cloud provider, or security-focused credentials)