Customer Service Agent – U.S. Accent Required

Pasiflora AI is seeking Customer Service Agents to participate in realistic simulated support conversations for an AI data project. Agents will resolve issues, communicate professionally, and record high-quality audio to help train speech-based AI.

Responsibilities:

• Take part in realistic simulated customer service conversations
• Respond naturally to customer questions, concerns and requests
• Resolve issues following assigned scenarios and workflows
• Record clear audio on the designated platform
• Meet your agreed availability and flag schedule changes early

Requirements:

• Previous customer service experience
• Strong communication, problem-solving and issue resolution skills
• Native-level English fluency with a clear U.S. accent