AI Technologist

Colure Health builds technology for clinicians and operates a care coordination platform. The AI Technologist designs, builds and safely deploys AI tools for care operations, while ensuring they are evaluated, monitored and used securely and in compliance with healthcare requirements.

Responsibilities:

• Design, prototype and ship AI features using large language models and machine learning, including summarization of care notes, call transcription and QA support, outreach prioritization and workflow automation
• Build retrieval-augmented generation (RAG) pipelines and integrations with Colure’s platform, EHR data and internal knowledge bases
• Evaluate build-versus-buy options for AI vendors and APIs, and lead technical diligence on new tools
• Ensure AI systems that touch PHI run only on approved infrastructure with a signed Business Associate Agreement (BAA) in place, and apply de-identification where appropriate
• Maintain an inventory of AI models and use cases, with documented intended use, data sources, limitations and human-review requirements
• Build evaluation and monitoring for accuracy, bias, hallucination and drift; keep a human in the loop for any output that affects patient care or billing
• Partner with the development team on data pipelines, prompt and model versioning, logging and deployment (MLOps)
• Monitor model performance, usage and cost, and recommend optimizations
• Translate needs from care operations, enrollment, billing and leadership into technical requirements and roadmaps
• Train staff on approved AI tools, and contribute to Colure’s AI acceptable-use policy
• Stay current on AI developments and relevant healthcare regulation, and brief the CTO on opportunities and risks
• Completes HIPAA privacy and security training at hire and annually, and acknowledges Colure’s workforce confidentiality policies
• Accesses protected health information (PHI) only to the minimum necessary for assigned duties, using company-issued, managed devices and approved systems
• Reports suspected security incidents, privacy concerns or policy violations immediately to the Chief Technology Officer and the Chief People and Privacy Officer