Product Manager, Orchestration Platform

Félix is hiring a senior product manager to lead its orchestration platform, which manages remittance transactions from initiation through delivery. The role will define the platform’s strategy and product contracts, prepare it to support additional products, and balance platform investment with remittance reliability.

Responsibilities:

• Define what the orchestration platform is and isn't: its boundaries, guarantees, and non-goals. Decide which capabilities are platform primitives and which belong in consuming products, and hold that line under pressure
• Own the sequencing and core changes needed before a second product can onboard, and the migration approach for remittance as the platform evolves underneath it
• Define the contracts teams build against — workflow interfaces, idempotency, retry and compensation semantics, timeouts, state visibility, SLAs — and the docs, onboarding and observability tooling that make the platform self-serve and operable
• Run the platform engineering team's roadmap, balancing remittance reliability against platform investment, and own the platform's success metrics (workflow success rates, time-to-completion, manual intervention rate, time to resolve stuck workflows, time-to-integrate)
• Represent the platform to operations, compliance and finance; partner with the engineering lead on architecture decisions with product consequences

Requirements:

• 5+ years in product management with at least 3 years owning a platform, infrastructure, API, or backend product whose primary customers were other engineering teams
• You have shipped something other teams built on, lived with the consequences of its abstractions, and can talk concretely about what you got wrong
• Strong grounding in distributed-systems concepts: asynchronous processing, eventual consistency, at-least-once delivery, idempotency, compensation versus rollback, and the failure modes of long-running workflows
• You can hold a design conversation with senior engineers as a peer
• Payments, remittance, banking, ledger or transaction-processing experience
• You understand settlement, reconciliation, payout partners and compliance screening well enough to know where the domain-specific logic ends
• Exceptional written communication
• Your specs and contracts will be the reference others depend on
• Direct comfort with data: querying, reading dashboards, investigating anomalies without an intermediary
• A track record of saying No to powerful internal stakeholders and being right often enough that they kept coming back
• These are the applicable requirements, although equivalent competencies in any of the above will also be considered
• Hands-on product experience with a workflow or durable-execution engine — Temporal, Cadence, Step Functions, Camunda, or an in-house equivalent
• Experience owning platform reliability outcomes, not just features