USR Business Data Analyst (Business Data Analyst 2)

Oregon Health & Science University is hiring a USR Business Data Analyst to support the University Shared Resource Program. The role analyzes and reports business data, maintains data-tracking tools and systems including iLab, supports billing-data integrity, and provides operational and IT support for USR.

Responsibilities:

• Gather and compile data from a variety of sources (iLab, OGA, Data Warehouse, BI Marketplace, etc.)
• Analyze data to determine trends, errors and/or anomalies
• Uses computer report generator language software packages or writes routine programs to retrieve, edit, and tabulate data from various databases and files
• Organizes and analyzes data in printouts, tables, graphs, and charts
• Provides guidance to USR Leadership and Core Directors in the use of analytical reporting tools and understanding of the data
• Continuously reviewing tools and systems available at OHSU to ensure consistent, efficient and effective data reporting
• Develop and strengthen OHSU Core data metric reporting to demonstrate the positive impact to the Research community and beyond
• Develop, implement, maintain and troubleshoot data tracking tools to manage critical USR Core critical business functions
• Manage/oversee the iLab system at OHSU
• Support the various IT needs of the USR program and USR Core Facilities
• Oversee the annual USR Core User Survey process
• Act as liaison between core directors and ITG
• Review, analyze and process IBS monthly charges in Oracle with iLab data
• Process monthly external invoices with data from iLab into OHSU Accounts Receivable application
• Review monthly reports to ensure accuracy and resolve any errors as needed
• Represent the USR as appropriate at regional and national meetings such as ABRF
• Provide Operational and Administrative support to OHSU Chief Research Office as needed

Requirements:

• Bachelors degree in a business field and one year of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• Associates degree in a business field plus three years of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• Five years of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• An equivalent combination of education, training and/or experience
• Must have expert knowledge of and demonstrated success in system analysis concepts and tools
• Knowledge of laboratory and research systems
• Knowledge of quality assurance processes and ability to develop and execute test scenarios, test cases, and test scripts for software fixes, patches, and enhancements
• Knowledge of operating systems and wireless networks
• Must have excellent communication, analytical, and organizational skills: both written and verbal
• Ability to work both independently and part of a team while being collaborative in resolving problems
• Must have demonstrated excellent customer service skills both on the phone and in person