Research Manager/Sr. Manager - Custom Insights

Collage Group is seeking a Research Manager / Senior Research Manager to lead full-service custom quantitative and qualitative market research engagements. The role partners with major brand clients, combining primary research and cultural intelligence assets to create actionable insights and recommendations.

Responsibilities:

• Full Service Research Execution: Manage and execute custom quantitative and qualitative research studies from kickoff to presentation, championing research quality at every stage of the process. This includes ownership of tasks such as questionnaire and discussion guide design, field management, survey and data QC, data analysis, and reporting (quant and qual data visualization in PowerPoint)
• Insight Generation & Storytelling: Synthesize both qualitative and quantitative data into strategic research reports with compelling narratives to inspire clients to action. Serve as the representative of the consumer voice, delivering culturally fluent insights on under-represented audiences and an empathetic perspective on consumer tensions
• Project Management: Oversee project timelines and task execution to ensure projects are completed on time, meet research objectives, and drive client delight and loyalty
• Team Collaboration: Partner closely with project team members and vendors to ensure alignment on task division, timelines, and project objectives. Help the team proactively problem-solve by flagging any capacity, quality, or timing issues early. Provide direction and mentorship to junior analysts on project teams (e.g., slide building best practices). Note: This role does not have direct reports/management responsibilities
• Client Servicing: Serve as the client contact on key projects or support project lead on client management and communication. Lead project kick off calls and presentations, ensuring research objectives and core business questions are addressed with meaningful insights and brand-specific recommendations

Requirements:

• 5-8+ years demonstrated experience in consumer market research (agency, supplier, or consultancy side preferred)
• Strong hands-on proficiency in both quantitative (survey design, statistical analysis, data visualization) and qualitative research techniques (discussion guide design, online bulletin boards, IDIs, focus groups, qualitative data analysis & reporting)
• Proven track record of creating visually compelling, action-oriented presentation decks that translate complex data into clear recommendations for non-researchers and senior executive audiences
• Experience directly working with clients (e.g., presenting research findings to key client stakeholders)
• Intellectually curious, with a passion for consumer culture, human behavior, and brainstorming insights and creative research design
• Highly organized, able to manage multiple tasks or projects concurrently, strong follow-through on deadlines, and a passion for high-quality research
• Equally comfortable in a collaborative, co-creative team environment and with self-directed responsibilities
• Advanced proficiency in Excel & PowerPoint
• Experience with survey platforms (e.g., Decipher, Qualtrics) and qualitative platforms (e.g., Recollective, Qualboard, Discuss.io)
• (agency, supplier, or consultancy side preferred)
• analytical/statistical tools a plus (e.g., SPSS, R)
• Spanish language proficiency a plus