Staff Product Designer, Shop

Fanatics is hiring a Staff Product Designer to lead design for the Fanatics App Shop experience, from discovery and merchandising through product detail and cart and checkout. The role sets design direction for the Shop pod, delivers hands-on design work, and helps the team improve its craft and product outcomes.

Responsibilities:

• End-to-end Shop design: discovery and browse, merchandising and personalized recommendations, product detail, and the cross-sell and post-purchase moments that turn a single sale into a habit
• Multi-milestone design programs, at times ambiguous - you'll drive them to business outcomes with minimal oversight, shaping product vision and managing stakeholders and team capacity
• The pod's slice of the FanApp design system: patterns for product cards, merchandising modules, and recommendation surfaces that other pods can adopt
• Prototyping as the way you decide, including in the product environment itself (code/app, not just Figma) - using AI tools to explore and validate real behavior against real data and backend constraints
• Design evaluation and validation standards for the pod: setting the bar for how work gets critiqued, redlined, and handed off to engineering
• Mentorship for designers on and around the Shop pod - craft, ownership, and collaboration
• You'll partner closely with the Shop pod's Product Manager and Engineering Manager, sitting inside the pod rather than serving it from a distance. You'll also work horizontally with the other FanApp design staff and leads to keep Shop's patterns coherent with the rest of the app - Home, Scores, Loyalty, and beyond
• Expect to partner with pod leadership on planning and roadmap-building, influencing what gets prioritized based on user insight, design principles, and business impact - and to connect that strategy to your own day-to-day execution

Requirements:

• 10+ years in Product Design, with experience operating at Staff scope - owning design across a team, not just a feature
• E-commerce, shopping, or merchandising design experience; you understand what makes a fan click “buy” versus keep scrolling
• Strong systems thinking - you've built patterns and components that other teams adopted, and you know why some libraries stick and most don't
• Prototyping fluency, including in the product's own code/app environment, and comfort using AI tools to move faster without losing rigor
• A track record of mentoring designers and setting design/craft standards for people beyond yourself
• Comfort in a mobile-first, fast-moving consumer environment where the roadmap can be ambiguous and priorities shift
• You design complete systems, not just screens - you can hold the whole Shop experience in your head without losing the individual moment
• You're a custodian of visual and interaction quality for your area, and you know when to simplify and unify rather than add another pattern
• You prototype fluently enough to settle debates with a demo instead of a deck
• You mentor by example - the designers around you get better because they're working next to you
• You understand the data and backend realities well enough to design interactions that are feasible, resilient, and predictable at the edges