Senior Project Manager- Term Limited

The Colorado Department of Revenue is hiring a Senior Project Manager to lead the Occupational Licensing and Case Management modernization initiative across nine divisions. The role oversees project delivery, organizational change management, digital accessibility compliance, stakeholder and vendor coordination, risk mitigation, and training support.

Responsibilities:

• Strategic Program Leadership: Collaborate within a project management cohort to direct the full lifecycle—planning, execution, and oversight—of the OLCM modernization initiative, ensuring strategic integration across nine DOR divisions
• Change Management Leadership: Leverage Prosci methodology to architect and deploy integrated transition strategies that facilitate seamless organizational shifts and workforce adoption
• Digital Accessibility Authority: Act as the staff authority for digital accessibility, ensuring all user interfaces and public portals meet WCAG 2.2 AA standards and comply with state law (HB21-1110)
• Stakeholder & Vendor Management: Manage complex relationships with cross-divisional stakeholders and external vendors to synchronize technical integration schedules for licensing and case tracking
• Capacity Building: Train and coach CDOR change agents and executive sponsors to build long-term organizational change management maturity
• Risk Mitigation: Proactively identify project-level issues, technical risks, and accessibility gaps early in the development cycle to deploy effective remediation strategies
• Decision Support: Provide essential advice and counsel to agency management regarding project health indicators and "Go/No-Go" status for system rollouts
• Process Integration: Navigate the complexities of merging multiple disparate licensing and case management workflows into a single, centralized model
• Accessibility Auditing: Conduct and review detailed accessibility audits to determine if vendor deliverables meet "Definition of Done" requirements for inclusivity
• Cross-Functional Collaboration: Partner with the Office of Information Technology (OIT) and other mission divisions to ensure the platform remains accessible and technically sound throughout its lifecycle
• Training Oversight: Support the training workstream, focusing primarily on coordinating the development and delivery of comprehensive training materials

Requirements:

• This posting is only open to residents of the State of Colorado at the time of submitting your application
• Nine (9) years of relevant experience in project management and/or change management
• A combination of related education and/or relevant experience equal to nine (9) years of relevant experience in project management and/or change management
• Applicants must be legally eligible to work in the United States to be appointed to this position
• DOR does not provide sponsorship for employment-based visas
• Possession of a current Prosci TTT certification is highly preferred to lead department-wide capacity building and certify other staff
• Demonstrated experience applying advanced project management methodologies, standards, and best practices to large-scale modernization initiatives
• Deep technical knowledge of WCAG 2.2 AA standards and experience ensuring compliance with state digital accessibility laws (such as HB21-1110)
• Proven experience directing the end-to-end lifecycle of complex technical projects, specifically involving integrated licensing or case management systems
• Extensive experience leading the "people side" of transitions, including coaching executive sponsors and managing resistance to centralized operational shifts using Prosci methodology
• Skilled in managing high-level vendor relationships and navigating cross-divisional dependencies across multiple mission-critical divisions
• Experience conducting and reviewing formal accessibility audits to ensure vendor deliverables meet strict inclusivity requirements
• Ability to serve as a staff authority, providing essential advice that directly impacts agency-wide management decisions and policy direction
• Capacity to analyze disparate business processes and synthesize them into a centralized, efficient model
• Excellence in facilitating high-level discussions, creating executive-level dashboards, and delivering formal training sessions to diverse audiences
• Proven track record of designing, developing, and facilitating end-to-end instructional training programs and sessions for diverse organizational audiences