Staff Site Reliability Engineer

NinjaTrader is hiring a Staff Site Reliability Engineer to ensure the availability, performance, and scalability of its trading systems. The role leads reliability initiatives, improves monitoring and automation, and partners with engineering and operations teams to maintain high platform uptime.

Responsibilities:

• Serve as the technical lead for the SRE function, setting technical direction and mentoring engineers across reliability initiatives
• Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running
• Participate in a weekly 12x7 on-call rotation, including weekend deployments and checkouts before markets open on Sundays
• Perform initial root cause analysis and remediation of production incidents
• Build tools that automate repetitive tasks, deployments, and incident responses with the goal of minimal human involvement
• Design reliable monitoring and alerting systems with Product and QA teams, establishing and tracking SLIs/SLOs across web, mobile, desktop, and trading platforms
• Leverage Infrastructure as Code tools like Terraform to automate provisioning, scaling, and management across all platforms
• Collaborate with Product Engineering, Operations, and other cross-functional teams to deliver features on time while meeting scalability, security, and performance requirements
• Implement security and compliance best practices (e.g., SOC 2, PCI DSS) throughout the software delivery lifecycle for web, mobile, and desktop deployments

Requirements:

• 8+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
• Expertise with Kubernetes, Docker, and container orchestration
• Hands-on experience with CI/CD tools (GitHub Actions or equivalent)
• Proficiency in programming languages (e.g., Python, Bash, or Go) and automation tools such as Ansible, Terraform, or Helm
• Hands-on experience with AWS, GCP, or Azure, including in-depth knowledge of networking, security, and identity management in cloud environments
• Knowledge of monitoring and observability tools such as Prometheus, Grafana, Datadog, or similar
• Strong collaboration, communication, and leadership skills, with the ability to influence technical decisions across teams and mentor junior engineers
• Trading industry experience
• Contributions to open-source projects