Automation Business Process Analyst – AI-30403

Rush University Medical Center is seeking an Automation Business Process Analyst – AI to improve processes across healthcare operations, research administration, compliance, and University functions. The role analyzes workflows and requirements, identifies automation opportunities, and helps deliver automation and AI-powered solutions, including dashboards, reports, and process designs.

Responsibilities:

• Will gather requirements and understand current business processes for automation candidates
• Lead end to end process analysis initiative ,mapping current state and workiwith Architect to design future state process
• Identifies opportunities for automation use cases and educates the business about viable automation
• Facilitate discovery workshops for automation programs, including managing stakeholders, leading LSS process improvement activities, and supporting automation design
• Assists in and creation of automation design documents to support business decision-making, process streamlining, automation development and performance
• Creates automation business cases to document automation business value and ROI
• Architect agent based solutions tailored to specific business needs and work with automation team to provide end to end solution
• Conduct business stakeholder workshops to identify process challenges and convert them into business case
• Partners with developers, solution architects, vendors and project managers to create timelines, automation development and business validation to leadership
• Assists in the creation of automation roadmap; executes upon automation initiatives and delivery of timelines for themselves and other Analysts as needed
• Provide solution designs to clients during new deployments, proof-of-concepts (POCs), and project implementation phases
• Understands and follows through with business requirements during all phases of development
• Communicates effectively within the RUSH organization across all teams

Requirements:

• Bachelor's degree or 7+ years related IT work experience
• General understanding of Agentic AI and orchestration in healthcare industry
• 5+ years experience with RPA, UiPath or major platforms (i.e. Epic, ServiceNow, Workday, Salesforce etc)
• 5+ years experience documenting requirements and workflows
• Excellent documentation and professional tools experience such as Excel, Word, SharePoint, Teams, etc
• Excellent communication skills ability to effectively understand and explain new business processes to stakeholders and users
• Ability to coach, mentor, and provide feedback
• Analytical, multi-tasking and problem-solving skills
• UiPath Certification - UiPath Certified Professional, Automation Business Analyst Professional
• If the candidate does not have UiPath experience, they must be certified within the first 6 months
• This position will require the maintenance of the certification
• Lean Six Sigma or other Process Improvement methodology experience
• Experience in Agentic AI or any AI platforms such as OpenAI, Microsoft Azure AI, Amazon Bedrock or Hugging Face etc
• General knowledge of SQL and Databases
• Deep understanding of RPA specifically UiPath development methodologies